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Desktop Support Technician
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Desktop Support Technician
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Desktop Support Technician
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Desktop Support Technician
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eTeamMilwaukeeDuration: 12 months (Possibility of Extension) Pay Range: $21/hr on W2 Likely to convert to FT, based on performance and behavior. Key Responsibilities: Includes, but is not limited to, software and h
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Reach Cyber Charter SchoolEnolaWho we are Reach Cyber Charter School is a tuition-free online public K–12 school in Pennsylvania, connecting students with certified teachers and a high-quality curriculum. Authorized by the Pennsylv
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UW-Madison, Division of Information Technology (DoIT)MadisonJob Summary Departmental Support (DS) is a group within the Division of Information Technology (DoIT) at the University of Wisconsin–Madison. Our team provides flexible and cost-effective IT support a
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ServbankDanvilleWe are seeking a knowledgeable and customer-focused Desktop Support Technician to join our IT team. This role is responsible for providing technical support, troubleshooting, and maintenance for deskt
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Desktop Support Technician
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Sky SystemsUnited StatesCustomer Experience AssociateThe goal of the Customer Experience Associate (CX Associate) is to ensure Grant Thornton employees receive a high level of support in a timely fashion in a fast-paced envi
Desktop Support Technician
City of LincolnLebanonLocation 71 Heater Road,Lebanon, NH, 03766,United States Base Pay $47,000.00 - $50,000.00 / Year Job Category Information Technology Industry Manufacturing Employee Type Full-Time Non-Exempt Required
Desktop Support Technician
FutureSoft Consulting IncBowmansdaleJob Summary We are seeking an experienced IT Field Support Analyst / Desktop Support Technician for a full-time onsite contract position in Mechanicsburg, PA. The selected candidate will provide hands
Desktop Support Technician
- Duluth, Minnesota, United States
- Duluth, Minnesota, United States
Über
We are seeking a
highly motivated Desktop Support Technician
with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment. You will be part of a supportive IT team focused on delivering reliable technology solutions and exceptional user experiences. This role is onsite split between two locations: Atlanta and Duluth. Key Responsibilities Technical Support Provide timely support for hardware and software issues for both Windows and Mac environments Troubleshoot remotely using VNC and KVM switch Reimage systems, install OS and standard software (onsite and remote) Coordinate warranty support with Dell and schedule onsite service when needed Resolve common technical issues, including: Network connectivity System crashes/blue screens Printing problems Virus removal Basic administration and troubleshooting of:
DHCP / DNS Active Directory VPN and remote access tools Windows domain account issues Wireless connectivity and hotspots
Collaborate with the network team on basic troubleshooting tasks Provide Tier 1 support for Google Workspace, MS Office, Box, Logitech video systems, and Zoom Perform basic mobile device management including deployment, collection, inventory, and reset/wipe procedures Customer Service Deliver prompt and courteous user support via:
Wolken ticketing system (incident resolution and device lifecycle tasks) Google Chat and Gmail (Outlook familiarity is a plus) Zoom Calling and Zoom video conferencing
Maintain a positive user experience with clear communication and professionalism Asset & Inventory Management Maintain accurate records of hardware assets Ensure timely deployment, collection, and tracking of end-user devices Special Projects & Additional Duties Assist with software and process testing and validation Create clear, user-friendly technical documentation ·Provide 1:1 or group technical training (remote or in-person) Support office signage placement and daily ticket review/assignment tasks May require occasional travel to other office locations Work Schedule & Benefits ·Monday–Friday, 8:00 AM – 5:00 PM (1-hour lunch) ·No weekend or after-hours support expected (exceptions for special projects) Benefits include:
Paid holidays, vacation, and sick leave 401(k) plan Medical, dental, and vision insurance Structured onboarding and training Modern workspaces and innovative technology Supportive, team-oriented culture with strong work-life balance
Requirements Qualifications 1–2+ years in a desktop support or corporate helpdesk environment preferred Technically inclined and eager to learn new tools and platforms Clear and concise communicator with the ability to explain technical concepts to non-technical users Familiar with Windows 10/11; Mac OS experience is a plus Skilled in teamwork and conflict resolution in a professional setting Self-starter with strong follow-through and attention to process Able to work independently while following team procedures and protocols
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Sprachkenntnisse
- English
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