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Desktop Support Analyst
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Desktop Support Analyst
- Lynn, Massachusetts, United States
- Lynn, Massachusetts, United States
Über
Responsibilities
Beginner knowledge of Active Directory and Group Policy
Hands‑on experience with Windows and iOS Corporate Devices
Coordinate with multiple teams to resolve incidents and execute change tickets
Business and common application installation expertise (e.g., Microsoft, third‑party tools, enterprise applications)
Strong troubleshooting skills for desktops, laptops, and peripheral devices
Required Qualifications
3+ years of hands‑on experience managing Microsoft Desktop Family Operating Systems (Win 7/10)
Beginner knowledge of Active Directory and Group Policy
Good understanding of IT infrastructure concepts and components such as servers, network devices, applications, web services, cloud components, and associated interconnections
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Sprachkenntnisse
- English
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