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Desktop Support SpecialistDavid Evans and Associates, Inc. • Bellevue, Washington, United States
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Desktop Support Specialist

David Evans and Associates, Inc.
  • US
    Bellevue, Washington, United States
  • US
    Bellevue, Washington, United States
Jetzt Bewerben

Über

Desktop Support Specialist At David Evans and Associates, Inc. (DEA), Support Services is the engine that keeps us moving. From executive leadership to admin, HR, IS, finance, and marketing, we’re the team that keeps things organized, efficient, and people‑focused. We solve problems, connect teams, and make sure DEA runs like a well‑oiled machine, because great work starts with great support.
The Support Services Business Unit is seeking a Desktop Support Specialist in Bellevue, WA.
This is an outstanding opportunity for someone who wants more than just a support position - it is a role designed for professional growth, hands‑on learning, and long‑term career development.
The successful candidate will work closely with an exceptionally experienced IT and Information Systems leadership team, gaining exposure to enterprise‑level technologies, operational best practices, and real‑world problem solving in a fast‑moving business environment. This position offers the chance to build a strong technical foundation while learning directly from seasoned professionals with extensive industry experience.
Our company is entering a major growth phase following the announcement of a strategic partnership with a significantly larger organization. This partnership is expected to create substantial new opportunities across the business and could potentially lead to a full acquisition within the next two years. As a result, this is an exciting time to join a company with strong momentum, expanding operations, and meaningful opportunities for advancement.
What you’ll do
Provide desktop and end‑user support for Microsoft Windows environments
Troubleshoot and resolve hardware, software, and network connectivity issues
Install, configure, and maintain desktop computers, laptops, peripherals, and applications
Support Microsoft Office and other common (and not‑so common) business and engineering applications
Respond to and track support requests in a timely and professional manner
Document technical issues, resolutions, and support procedures
Maintain organized inventory and asset tracking for IT equipment
Collaborate with other IT staff to support infrastructure and operational initiatives
Required qualifications
Provide desktop and end‑user support for Microsoft Windows environments
Troubleshoot and resolve hardware, software, and network connectivity issues
Install, configure, and maintain desktop computers, laptops, peripherals, and applications
Support Microsoft Office and other common (and not‑so common) business and engineering applications
Respond to and track support requests in a timely and professional manner
Document technical issues, resolutions, and support procedures
Maintain organized inventory and asset tracking for IT equipment
Collaborate with other IT staff to support infrastructure and operational initiatives
Preferred qualifications
Previous Help Desk or Service Desk experience
Experience with Active Directory, Microsoft 365, or endpoint management tools
Familiarity with ticketing systems and IT documentation practices
Technical certifications are a plus (CompTIA A+, Microsoft certifications, etc.)
What we offer We foster an environment where talented professionals have the freedom and support to do their most meaningful work. Our values and company culture form the foundation of our success, creating a positive and collaborative work environment. These guiding principles are vital to our continued achievements and unwavering commitment to improving the world around us.
As a member of our team, you will have the opportunity to cultivate and develop your skills and work alongside talented colleagues who are committed to improving the quality of life while demonstrating stewardship of the built and natural environments.
Benefits
Comprehensive health coverage:
Medical, Dental, Vision, Disability, and Life Insurance
Financial wellness:
Health Savings Account (HSA) and Lifestyle Spending Account with employer contributions
Professional development:
Support for continuing education and training opportunities
Work‑life balance:
Paid Time Off (PTO) and Holiday Pay
Work Schedule:
Flexible 9/80 schedule - every other Friday off
Retirement:
401k plan
Wellbeing focus:
Holistic Wellbeing Program centered on physical, emotional, financial, career, and community health
Growth opportunities:
Access to mentorship, professional support, and pathways for career advancement
Potential salary range:
$30.00/hour - $45.00/hour
* The posted salary range represents the typical range for this position and is provided in accordance with applicable state and local pay transparency laws. Actual compensation will be commensurate with experience, qualifications, and geographic location.
Potential office locations include: Bellevue, WA.
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  • Bellevue, Washington, United States

Sprachkenntnisse

  • English
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