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- Largo, Florida, United States
- Largo, Florida, United States
Über
Location: Largo, FL (Retail Solutions) - Management
Monday thru Friday, daytime hours.
Base pay plus bonus.
We are committed to building a diverse and inclusive workplace that values diversity.
Essential Duties and Responsibilities The Total Access Specialist / Senior Account Specialist will retain existing customer sales, drive gross margin growth, and new customer attainment by managing a portfolio of customers and prospects that comprises the Associate’s “Territory”. Business will be gained through proactive customer touch, effective negotiation, and deliberate territory planning using the company’s CRM system.
Responsibilities include:
Make proactive telephone calls to stay connected with existing customers and pursue new account prospect opportunities.
Maintain regular customer contact, aiming to be on the phone with customers approximately 40% of the day.
Receive inbound calls from customers and provide courteous, professional service to ensure a high quality experience.
Negotiate fair pricing while protecting company profitability.
Attend required training sessions to stay current on product knowledge, sales skills, and software changes.
Document sales quotes and orders using SAP.
Accommodate customer returns and credits, working with the Credit Department to keep accounts current.
Use Salesforce.com to log accurate contact information, capture customer data, and manage retention and growth opportunities.
Log cases that illustrate business at risk or lost opportunities.
Utilize value‑added tools such as emarket capabilities, airgas.com, marketing materials, and the Field Specialist Network when needed.
Collaborate with Sales Managers to enhance call techniques and self‑monitor performance.
Strategize on budgeting, territory planning, and assist with training or mentoring peers upon request.
Required Qualifications
High School Diploma or GED equivalent.
Strong self‑motivation.
Ability to interact well with others.
Ability to work well as a member of a team.
Excellent communication and negotiation skills.
Ability to work independently and under pressure to meet deadlines.
Occasional travel required.
Preferred Qualifications
College degree preferred.
Industrial distribution or knowledge of PPE, welding, and gases preferred.
Benefits Comprehensive family benefits including medical, dental, vision, life, AD&D, disability insurance, and an Employee Assistance Program. Parental leave includes a 14‑week paid birth benefit. Retirement with a 401(k) plan and company match. Tuition reimbursement, discounted college tuition for eligible dependents, and a scholarship program for dependent children. Paid holidays, vacation, sick time, floating holidays, jury duty leave, and funeral/bereavement leave. Pre‑tax commuter transportation benefit.
Equal Employment Opportunity Information We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to enable equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us‑accommodationrequest@airgas.com.
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