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Customer Care Representative 1 - CCR1PACER GROUP • Mobile, Alabama, United States
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Customer Care Representative 1 - CCR1

PACER GROUP
  • US
    Mobile, Alabama, United States
  • US
    Mobile, Alabama, United States
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Über

Title: Customer Care Representative 1 - CCR1
Location: Mobile AL 36602.
Contract: 7 Months
Shift: Standard shift
Pay Rate: $17XX. on W2
Job Description
  • Manages large volume of payments for walk-in office traffic and customer inquiries.
  • Identify and assess customers' needs to achieve satisfaction.
  • Builds sustainable relationships and trust with customers through open and interactive communication.
  • Provides accurate, valid, and complete customer information.
  • Manages customer complaints. Provides appropriate solutions and alternatives.
  • Follows up ensure resolution. Keep records of customer interactions. Files documents.
  • Follows communication procedures, guidelines, and policies.
  • Mobile, Alabama, United States

Sprachkenntnisse

  • English
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