Customer Care Representative 1 - CCR1PACER GROUP • Mobile, Alabama, United States
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Customer Care Representative 1 - CCR1
PACER GROUP
- Mobile, Alabama, United States
- Mobile, Alabama, United States
À propos
Location: Mobile AL 36602.
Contract: 7 Months
Shift: Standard shift
Pay Rate: $17XX. on W2
Job Description
- Manages large volume of payments for walk-in office traffic and customer inquiries.
- Identify and assess customers' needs to achieve satisfaction.
- Builds sustainable relationships and trust with customers through open and interactive communication.
- Provides accurate, valid, and complete customer information.
- Manages customer complaints. Provides appropriate solutions and alternatives.
- Follows up ensure resolution. Keep records of customer interactions. Files documents.
- Follows communication procedures, guidelines, and policies.
Compétences linguistiques
- English
Avis aux utilisateurs
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