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Sales Operations Analyst
- Chicago, Illinois, United States
- Chicago, Illinois, United States
Über
Taking on this position, you'll bring both strategic vision and hands‑on execution. You'll optimize sales processes and programs across direct and indirect sales teams, manage day‑to‑day operational health through pipeline reviews, performance monitoring, incentive creation, and actionable analytics. You move fluidly between big‑picture thinking and precise, detailed work - and you thrive doing both. You'll also be at the forefront of how we work. You actively use AI tools - such as Claude and ChatGPT - to sharpen analysis, streamline workflows, and surface insights faster. You experiment, you iterate, and you bring others along.
Based in the United States, you'll report to the Director of Channel Sales Operations. We believe the next great idea may emerge from anyone - and we're genuinely excited it might come from you.
What you’ll do
Align with Sales leadership, providing insights and highlighting growth opportunities
Drive business reviews, the bi‑weekly sales outlook process, and cadences for the NAM Business
Lead all aspects of the Partner Target setting process as well as the internal quota setting process
Collaborate with the Reporting and Automation team to streamline processes and ensure accurate data for insights and growth strategies
Collaborate closely with the GTM leads, Finance, Marketing, as well as the other Sales Operations teams WW
Act as a change agent, be a catalyst and advocate in a fast‑paced and ever‑evolving environment within the Field Sales Organization
Manage various ad‑hoc projects that call for analytical and critical thinking alongside attention to detail
What you need to succeed
10+ years of work experience in operations or related field
Embraces AI‑powered tools (Claude, ChatGPT, etc.) within a continuous improvement attitude, identifying new opportunities to apply AI across the sales ops function
Excellent verbal, written communication skills, as well as presentation skills
Ability to build trust and drive accountability & ownership at all levels, within teams other than own
Ability to mine, manipulate and present data to non‑data people. Must have sophisticated Excel skills, Tableau knowledge will be good and experience with Power BI preferable
Experience with CRM systems like SFDC or MSFT Dynamics or equivalent
When communicating, provide concise recommendations that include data, action steps, and insight to paint a clear picture and the ability to solve complex operational problems
Must demonstrate strong attention to detail, take pride in delivering excellent work, have a passion for our customers, and be inventive in solving problems
Must be a highly motivated individual that is able to work in a virtual team environment
A hard‑working approach, self‑managed and capable of multi‑tasking in a rapidly growing organization with a hands‑on mentality
Ability to be successful working in a highly matrixed environment
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
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Sprachkenntnisse
- English
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