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Desktop Support Technician
Judge Group, Inc.HartfordLocation: Farmington, CTSalary: $20.00 USD Hourly – $21.00 USD HourlyOverview The L2 Deskside Support Technician provides on‑site, second‑level IT support at customer locations.This role ensures smoot
Desktop Support Technician
QCR HoldingsCedar RapidsJob Summary The Desktop Support Technician is responsible for providing end user support and maintenance within the organization’s desktop computing environment. This role will install, diagnose, repa
Desktop Support Technician
Olik GlobalFloridaDesktop Support Technician (Contract) Location: Tampa, FLWork Arrangement: 100% OnsiteSchedule: Monday-Friday, 8:00 AM - 4:30 PM (1st shift)Contract Length: Until the end of 2026 (possible end of Janu
Desktop Support Technician
ServbankOswegoDescription We are seeking a knowledgeable and customer-focused Desktop Support Technician to join our IT team. This role is responsible for providing technical support, troubleshooting, and maintenan
Desktop Support Technician
L3HarrisUnited StatesL3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest fo
Desktop Support Technician
Reach Cyber Charter SchoolEnolaWho we are Reach Cyber Charter School is a tuition-free online public K–12 school in Pennsylvania, connecting students with certified teachers and a high-quality curriculum. Authorized by the Pennsylv
Desktop Support Technician
SenecaPensacolaPensacola, FL(100% Onsite)Pay Rate: $25.00/hr on W2Years of Experience: 1-5yrsRoles Open: 3Description100% On Site. Hours will be a day shift.Excellent interpersonal and customer service skillsPatienc
Desktop Support Technician
Creative Solutions Services, LLCFloridaAt CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.Our client has a b
Desktop Support Technician
Open Door Care NetworkWhite PlainsTechnical Skills & QualificationsTicket management, specifically ServiceNow (experience preferred).Experience working with an enterprise Ticket management system.High-energy, self‑motivated, flexible,
Desktop Support Technician
Congruex LLCDenverDesktop Support Technician – Denver Department: SG&AReports To: IT ManagerEmployment Status: Non-Exempt, HourlyPrimary Location: Denver, CO (Onsite)Compensation: $28–$35 per HourCompensation Note: Sal
Desktop Support Technician
The Aspen GroupUnited StatesDesktop Support TechnicianThe Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting 15,000 healthcare professionals and team
Desktop Support Technician
GTN SolutionsNashvilleManage the installation and maintenance of hardware and software including personal workstations, printers, mobile devices, and infrastructure devices, etc. Test, plan and supervise the deployment of
Desktop Support Technician
InfobloxTacomaDesktop Support Technician (Tacoma, WA) We have an opportunity for a Desktop Support Technician to join our Global Service Desk team in Tacoma, reporting to the Director, Global Desktop Support. In th
Desktop Support Technician
Audit-Tel IncUnited StatesWhy Us?Inverse Technology Solutions was founded in 2010, but we have been in the IT industry for over 30 years. We are a fast-growing company that provides IT services for Nationwide Businesses and Fo
Desktop Support Technician
University of MiamiUnited StatesCurrent Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday
Desktop Support Technician
City of LincolnHagerstownLocation 540 Western Maryland Parkway,Hagerstown, MD, 21740,United States Base Pay $35,000.00 - $49,000.00 / Year Job Category IT Support Employee Type Full-Time Non-Exempt Required Degree High school
Desktop Support Technician
TECEZESalt Lake CityWe are looking for a Technical Help Desk Engineer to provide technical support and assistance to end users. The candidate will be responsible for troubleshooting hardware, software, and network-relate
Desktop Support Technician
LeidosNorfolkDescription More About the Role:NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the
Desktop Support Technician
City of LincolnLos OsosBase Pay $45,000.00 - $49,000.00 / Year Job Category Information Technology Employee Type Full-Time Non-Exempt Required Degree High school Contact information Phone 908.395.7679 POSITION SUMMARY The D
Desktop Support Technician
GrayLexingtonOverview Gray Inc is looking to add a Desktop Support Technician to their growing team in our Lexington, KY office.Responsibilities Why Gray?Gray is a fully integrated design‑builder delivering end‑to
Desktop Support Technician
Sonata Software North America Inc.IrvineDesktop Support Technician Location: Irvine, CA. Work Mode: Onsite – 5 Days a Week Work from Office (mandatory). Experience: 3-5 years.Job Summary The Desktop Support Technician provides high‑level te
Desktop Support Technician
City of IndianapolisIndianapolisOverview This position is responsible for providing support for the following systems within the PSC applications portfolio including computer aided dispatch (CAD), police and fire records management
Desktop Support Technician
The University of MiamiUnited StatesCurrent Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to
Desktop Support Technician
LeidosBethesdaMore About the Role NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbon
Desktop Support Technician
Excelitas Technologies Corp.BillericaWe are presently seeking a Desktop Support Technician for our Billerica site.Main responsibilitiesProvide advanced onsite and desk-side IT support for end users as needed when escalated from the servi
Desktop Support Technician
- Hartford, Connecticut, United States
- Hartford, Connecticut, United States
Über
Salary: $20.00 USD Hourly – $21.00 USD Hourly
Overview The L2 Deskside Support Technician provides on‑site, second‑level IT support at customer locations.
This role ensures smooth operations by troubleshooting hardware, software, and network issues, supporting end‑user devices, and collaborating with technical teams to deliver high‑quality service.
Responsibilities
Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end‑user environment, including but not limited to PCs, desktops, laptops, tablets, and printers.
Provide support to client identified VIPs
Responds to change management requests including installing new PC equipment, providing end‑user desk side support and other related activities.
Perform Install/Move/Add or Change (IMAC) activities.
Perform all assigned desk‑side support activities.
Display outstanding technical and professional services skills at all times.
Meet established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines.
Proactively communicate with the end‑user and service desk personnel regarding arrival times, repair time estimates and status of the repair.
Understands and follows all documented service operations policies and procedures.
Other duties or certifications may be assigned to meet business needs.
MUST HAVE service now experience.
Required Skills
Typically requires technical school certification or equivalent of 2-4 years of relevant experience.
Maintain all required OEM Certifications as directed by Management.
Knowledge of relevant software and hardware systems.
Understanding of ITIL methodologies.
A certification is desired.
May require additional customer‑specific certifications or training as required.
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Sprachkenntnisse
- English
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