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AMAZING SHIFT LEADERScooter's CoffeeBroomfield, Colorado, United States
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AMAZING SHIFT LEADER

Scooter's Coffee
  • US
    Broomfield, Colorado, United States
  • US
    Broomfield, Colorado, United States

Über

Shift Leader

The Shift Leader is responsible for directing an efficient workflow and assisting the Store Manager in a variety of store operations duties. This position serves as a role model of barista responsibilities and serves as the team leader when the Store Manager is unavailable.

Essential duties and responsibilities include:

  • Ensuring consistent and quality customer experience by executing brand beverage recipes and techniques, resolving customer relations issues, and leading the team in delivering the Scooter's "Amazing" customer service experience
  • Maintaining speed of service standards during high-volume periods by staying calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime to prepare for the next rush
  • Assisting the Store Manager in onboarding and training new team members
  • Developing effective working relationships with team members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/improve performance
  • Proactively seeking opportunities to increase individual and team sales
  • Understanding and executing cash handling, point of sale system, and operational procedures in an accurate, consistent manner
  • Ensuring team members follow all health, safety, and sanitation guidelines
  • Serving as a keyholder, following all opening and closing procedures
  • Demonstrating punctuality, dependability, and adaptability
  • Assisting Store Manager with administrative duties as requested

Qualifications include:

  • Passion for people
  • Willingness to master brand recipes and techniques
  • Energetic, fast-paced, flexible work style
  • Ability to work cooperatively in a team environment
  • Ability to teach others and communicate effectively
  • Strong problem-solving skills and attention to detail
  • Desire to take on a leadership role in a growing company

Benefits include:

  • Free shift drink
  • Free T-shirt provided
  • Discounted drinks off-duty

Starting pay: $16.00 an hour

  • Broomfield, Colorado, United States

Sprachkenntnisse

  • English
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