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BDC Agent
- Mount Hope, New Jersey, United States
- Mount Hope, New Jersey, United States
Über
Crossroads Chevrolet is looking for a motivated and driven BDC Agent to join our growing team. This is a great opportunity for someone with a strong work ethic who wants to build a long-term career in the automotive industry. If you are energetic, organized, and thrive in a fast-paced environment, we want to meet you.
Our BDC team is the first point of contact for many of our customers, so professionalism, communication skills, and a commitment to excellent service are critical.
What You'll Do
- Respond to inbound internet and phone inquiries from customers
- Schedule appointments for the sales and service departments
- Follow up with leads and maintain consistent communication with potential customers
- Confirm upcoming appointments and maintain accurate records in the CRM
- Work closely with the sales team to ensure a smooth customer experience
- Maintain a high level of professionalism and customer satisfaction
What We're Looking For
- Strong work ethic and a desire to grow within the automotive industry
- Excellent communication skills (phone, text, and email)
- Positive attitude and team-first mindset
- Organized and detail-oriented
- Comfortable using computers and CRM systems
- Previous BDC, call center, or customer service experience is a plus but not required
What We Offer
- Competitive pay plan
- Opportunity for advancement within the dealership
- Supportive team environment
- Training and development to help you succeed
- Health, Dental, Vision Insurance
- 401k with match
If you're looking for a place where your effort is rewarded and your career can grow, Crossroads Chevrolet is the place for you.
Sprachkenntnisse
- English
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