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Ensures platform alignment with the business strategy.
Provides consultative technical leadership to the platform team.
Creates and maintains a detailed view of the existing architecture.
Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions.
Resolves technical escalations, including responding to defects.
Participates in process workshops.
Works closely with enterprise architecture team.
Assists in migrating configuration across instances.
Integration expert in the absence of a dedicated role.
Develops and manages information to support enterprise decision making.
Manages and improves existing reporting systems.
Conducts and facilitates (and educates and trains on) analyses, issues identification, organizational risk assessment, and decision-making processes.
Provides consulting and analytic services to leadership.
Provides technical support and mentoring and training to less-senior analysts.
Develops methodology and processes for prioritization and scheduling of projects.
Analyzes problems and determines root causes.
Works closely with all Directorate Branches and engineering teams to develop strategy for long term data platform architecture. This position is for Monday through Friday, normal business hours. However, employee may be required to provide after-hours and weekend support during planned or emergency events. QualificationsRequired Qualifications: BA/BS.
Ten (10) or more years of experience.
DoD Secret clearance.
ServiceNow Certified System Administrator (CSA).
ITIL V4 Foundations certification.
3-5 years of experience for the ServiceNow platform, including various modules like ITSM, ITOM, CSM, WSD, and more.
Strong skill in ServiceNow scripting (JavaScript, Glide API), integration technologies, and database concepts.
Ability to manage multiple, high, & competing priorities in a fast-paced, constantly changing environment
Ability to communicate IT, networking, and security concepts to personnel at all levels of experience and responsibility.
Familiarity with network management, security, monitoring tools, and/or cloud technologies.
Strong facilitation skills, with the ability to guide and manage team dynamics and decision-making processes effectively. Desired Qualifications: MA/MS.
DoD TS/SCI clearance.
Certified Application Developer (CAD), Certified Implementation Specialist (CIS), or similar ServiceNow certification.
Micro-Certification - Agile and Test Management Implementation.
Agile Development 2.0 Simulator Micro Certification.
Experience with Agile software development tools to manage backlogs, sprints, and collaborative work. Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see .
Sprachkenntnisse
- English
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