Customer Service Representative - ManufacturingMid-State Sales • Columbus, Ohio, United States
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Customer Service Representative - Manufacturing
Mid-State Sales
- Columbus, Ohio, United States
- Columbus, Ohio, United States
Über
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
- Health insurance
- Help or transport service
- Parental leave
- Tuition assistance
- Vision insurance
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Paid time off
- Stock options plan
- Training & development
Join a Growing Industry Leader in Hydraulic Hose & Tube Manufacturing!
Were looking for a motivated and experienced Customer Service Representative to join our team in Gahanna, OH . In this key role, youll support our industrial and OEM clients by providing exceptional service, accurate order processing, and proactive communication from quote to delivery.
This is a great opportunity to grow with a stable, $30M+ revenue company that values your industry knowledge, problem-solving skills, and attention to detail.
What Youll Do
- Respond to customer inquiries via phone, email, and online portals
- Accurately enter orders, generate quotes, and handle returns or changes
- Communicate lead times, product availability, and shipping updates
- Liaise with sales, production, and shipping teams to meet customer needs
- Follow up on open orders, quotes, and backorders to ensure timely delivery
- Build long-term customer relationships by solving problems quickly and professionally
What Were Looking For
- 2+ years of customer service experience in a manufacturing, distribution, or industrial setting
- Strong communication skills and a professional, friendly demeanor
- High accuracy and attention to detail under time pressure
- Experience with ERP/order entry systems (Epicor, SAP, or similar preferred)
- Solid computer skills (Microsoft Office, order portals, CRM tools)
- Self-motivated, reliable, and team-oriented
Why Join Us?
$21.50/hr + annual bonus opportunity
MondayFriday, 8:00 AM 5:00 PM no nights or weekends
Full benefits package including medical, dental, vision, 401(k), and paid time off
Job security and long-term opportunity in an essential industry
Supportive, tight-knit team with a track record of success
Training and advancement potential for those who want to grow
Bonus Points If You Have
- Experience in hydraulics, hose & tube manufacturing, or B2B industrial supply
- Familiarity with technical parts and product specs
- Knowledge of fluid power, fittings, or custom assemblies
Sprachkenntnisse
- English
Hinweis für Nutzer
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