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Customer Service Representative - ManufacturingMid-State Sales • Columbus, Ohio, United States
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Customer Service Representative - Manufacturing

Mid-State Sales
  • US
    Columbus, Ohio, United States
  • US
    Columbus, Ohio, United States
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À propos

Job Description

Job Description

Benefits:

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Help or transport service
  • Parental leave
  • Tuition assistance
  • Vision insurance
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Stock options plan
  • Training & development

Join a Growing Industry Leader in Hydraulic Hose & Tube Manufacturing!
Were looking for a motivated and experienced Customer Service Representative to join our team in Gahanna, OH . In this key role, youll support our industrial and OEM clients by providing exceptional service, accurate order processing, and proactive communication from quote to delivery.
This is a great opportunity to grow with a stable, $30M+ revenue company that values your industry knowledge, problem-solving skills, and attention to detail.
What Youll Do
  • Respond to customer inquiries via phone, email, and online portals
  • Accurately enter orders, generate quotes, and handle returns or changes
  • Communicate lead times, product availability, and shipping updates
  • Liaise with sales, production, and shipping teams to meet customer needs
  • Follow up on open orders, quotes, and backorders to ensure timely delivery
  • Build long-term customer relationships by solving problems quickly and professionally

What Were Looking For
  • 2+ years of customer service experience in a manufacturing, distribution, or industrial setting
  • Strong communication skills and a professional, friendly demeanor
  • High accuracy and attention to detail under time pressure
  • Experience with ERP/order entry systems (Epicor, SAP, or similar preferred)
  • Solid computer skills (Microsoft Office, order portals, CRM tools)
  • Self-motivated, reliable, and team-oriented

Why Join Us?

$21.50/hr + annual bonus opportunity
MondayFriday, 8:00 AM 5:00 PM no nights or weekends
Full benefits package including medical, dental, vision, 401(k), and paid time off
Job security and long-term opportunity in an essential industry
Supportive, tight-knit team with a track record of success
Training and advancement potential for those who want to grow
Bonus Points If You Have
  • Experience in hydraulics, hose & tube manufacturing, or B2B industrial supply
  • Familiarity with technical parts and product specs
  • Knowledge of fluid power, fittings, or custom assemblies

  • Columbus, Ohio, United States

Compétences linguistiques

  • English
Avis aux utilisateurs

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