Customer Service

Job Description

Description

Are you someone who thrives on connecting with people, solving problems, and keeping things running smoothly? Join our vibrant team as Customer Service , where your voice is the first touchpoint for our customers and your impact is felt across every department.
Shift: Monday-Friday 1pm-10pm CST or PT Monday- Friday 5pm-10pm CST
Pay: $16-$18/ hr. depending on experience

What You’ll Do

• Be the first point of contact for inbound/outbound calls
• Assist customers with inquiries, concerns, and resolutions
• Process customer payments (ACH, credit card, deposits)
• Maintain accurate records in our systems and databases
• Collaborate with internal teams to finalize paperwork and approve projects
• Use T-Mobile Dialpad to manage daily call flow

What You Bring

• 1–3 years of phone-based customer service or administrative experience
• 1–3 years working in a professional office environment
• Proficiency with Microsoft Word & Excel
• Strong communication skills, a friendly and upbeat attitude, and the ability to multitask like a pro

Perks & Benefits

• Healthcare Coverage (Eligible after 60 days)
• Fun Office Incentives to keep spirits high
• 401(k) Retirement Plan (Eligible after one year)

Ready to Apply?

We’d love to hear from you!
  Email:
Apply Online: workforaspen.com

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