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Customer Service
- Lee's Summit, Missouri, United States
- Lee's Summit, Missouri, United States
À propos
Job Description
Description
Are you someone who thrives on connecting with people, solving problems, and keeping things running smoothly? Join our vibrant team as Customer Service , where your voice is the first touchpoint for our customers and your impact is felt across every department.
Shift: Monday-Friday 1pm-10pm CST or PT Monday- Friday 5pm-10pm CST
Pay: $16-$18/ hr. depending on experience
Key Responsibilities
What You’ll Do
- Be the first point of contact for inbound/outbound calls
- Assist customers with inquiries, concerns, and resolutions
- Process customer payments (ACH, credit card, deposits)
- Maintain accurate records in our systems and databases
- Collaborate with internal teams to finalize paperwork and approve projects
- Use T-Mobile Dialpad to manage daily call flow
Skills, Knowledge and Expertise
What You Bring
- 1–3 years of phone-based customer service or administrative experience
- 1–3 years working in a professional office environment
- Proficiency with Microsoft Word & Excel
- Strong communication skills, a friendly and upbeat attitude, and the ability to multitask like a pro
Benefits
Perks & Benefits
- Healthcare Coverage (Eligible after 60 days)
- Fun Office Incentives to keep spirits high
- 401(k) Retirement Plan (Eligible after one year)
Ready to Apply?
We’d love to hear from you!
Email:
Apply Online: workforaspen.com
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Compétences linguistiques
- English
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