Applications Engineer I

Summary Location:

[Charlotte, NC]

Job Type:

[On-site] Why Join Us? At Hexagon, we help industrial manufacturers develop

disruptive technologies

and

life-changing products . As a global leader in

digital reality solutions , we empower industries through advanced sensors,

CAD/CAM software , and automation technologies. About the Role As an

Applications Engineer I - Software , you will leverage your technical expertise to support and implement Hexagon's

ESPRIT CAD/CAM software solutions . Acting as a

technical liaison , you will assist customers in pre-sale and post-sale scenarios, develop custom software solutions, and provide training to ensure effective software adoption. What You'll Do Provide

pre-sale and post-sale technical support

for the ESPRIT product line. Collaborate with

software development teams

to enhance product functionality. Develop

custom software solutions

for customers and industry partners. Design and deliver

technical training curricula

for customers and internal teams. Travel to

customer sites and industry events

(up to

30% travel per year ) to execute projects and conduct training. Build and maintain strong relationships within the

manufacturing and CNC machining sector .

What We're Looking For Must-Have Qualifications:

BS/MS in Mechanical Engineering

or a related field. Hands-on

CAD/CAM experience . Knowledge of

CNC machining, part programming, and manufacturing processes . Strong ability to

troubleshoot and solve complex technical issues . Excellent

written and verbal communication skills . Experience working in

cross-functional teams .

Nice-to-Have Qualifications:

Prior experience in

software applications engineering or technical support . Experience developing

custom post-processors and macros . Understanding of

G-code programming and toolpath optimization . Familiarity with

Python, C++, or VB scripting

for automation.

Core Competencies

Technical Problem-Solving:

Ability to diagnose and resolve complex software-related challenges. Effective Communication:

Clearly explain technical concepts to customers with varying skill levels. Adaptability:

Thrive in a dynamic environment while handling multiple projects. Integrity & Teamwork:

Work collaboratively across teams to ensure the best customer experience.

Physical Requirements

Frequently remains in a

stationary position

for extended periods. Manual dexterity required for

keyboard use and office equipment operation . Regularly moves around

office and factory floor environments . Occasionally lifts and/or moves up to

50 pounds . Requires

close vision, depth perception, and focus adjustment . Frequently communicates with

colleagues and customers .

Work Environment

Primarily an office setting , with occasional visits to customer sites or the factory floor.

Office is

clean, orderly, and properly ventilated , with low to moderate noise levels.

Factory noise levels are moderate;

PPE provided if required .

May require

up to 30% travel .

What We Offer

Competitive salary

with opportunities for

performance-based bonuses . Comprehensive

medical, dental, and vision insurance . Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) . 401(k) plan with a generous employer match . Paid Time Off (PTO), Paid Parental Leave, and Tuition Reimbursement . Employee Assistance Program and

career development opportunities .

#LI-AK1