Multilingual Customer Service Representative

Customer Service Role Overview

We are seeking a highly skilled and customer-focused representative to deliver exceptional service and support.

• Provide top-notch customer service through phone, email, and chat channels
• Resolve customer complaints in a timely and professional manner
• Collaborate with cross-functional teams to achieve business objectives
• Meet or exceed performance targets and productivity standards
• Stay up-to-date on new technologies and innovations to provide expert advice to customers

• 1+ year of customer-facing experience
• Strong problem-solving skills and passion for innovation
• Eagerness to learn and adapt to new technologies
• Ability to meet performance objectives and productivity targets
• Comfortable with change and excited about growth opportunities

• A competitive hourly rate
• The flexibility to work from home
• A flexible schedule between Monday to Sunday
• Paid training and ongoing development opportunities

Wünschenswerte Fähigkeiten

• Cross-functional Collaboration
• Customer Service

• Quebec, Québec, Canada

Sprachkenntnisse

• English