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- +2
- Quebec, Québec, Canada
About
Customer Service Role Overview
We are seeking a highly skilled and customer-focused representative to deliver exceptional service and support.
Key Responsibilities:- Provide top-notch customer service through phone, email, and chat channels
- Resolve customer complaints in a timely and professional manner
- Collaborate with cross-functional teams to achieve business objectives
- Meet or exceed performance targets and productivity standards
- Stay up-to-date on new technologies and innovations to provide expert advice to customers
- 1+ year of customer-facing experience
- Strong problem-solving skills and passion for innovation
- Eagerness to learn and adapt to new technologies
- Ability to meet performance objectives and productivity targets
- Comfortable with change and excited about growth opportunities
- A competitive hourly rate
- The flexibility to work from home
- A flexible schedule between Monday to Sunday
- Paid training and ongoing development opportunities
Nice-to-have skills
- Cross-functional Collaboration
- Customer Service
Languages
- English
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