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Radiant Global Logistics Inc

Air Export Agent (2799)

  • +1
  • US
    New York, New York, United States
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  • +1
  • US
    New York, New York, United States

Über

Position Title: Air Export Agent (2799)
Location: RGL JFK - Woodbury, NY
Company: Radiant Global Logistics Inc
Position Type: Job Type: Full-Time (On-site)
Salary Range: $24.00 - $30.00 Hourly
Description:
  • Job Type: Full-Time (On-site)
  • Location: Woodbury, NY
  • Salary Range: $24.00 - $30.00 Hourly
    • Position Summary
    Radiant Global Logistics, Inc is seeking a detail-oriented and customer-focused Air Export Agent to join our International Operations team in Woodbury, NY. This position plays a critical role in managing and coordinating export air freight shipments while delivering top-tier customer service. The ideal candidate will have at least two years of freight forwarding experience, strong communication skills, and the ability to thrive in a fast-paced environment.
    Key Responsibilities
  • Serve as the primary point of contact for assigned Air Export accounts, ensuring customer satisfaction and timely shipment handling.
  • Coordinate all aspects of air export shipments from booking through final delivery.
  • Maintain clear and consistent communication with customers, vendors, and internal teams throughout the shipment lifecycle.
  • Utilize CargoWise, SAP TM, and company tools to track shipments, update status, and manage documentation.
  • Prepare and audit shipping documents to ensure compliance with export regulations and company policies.
  • Arrange pickups and deliveries in coordination with warehouse staff and transportation partners.
  • Process House Air Waybills (HAWBs), Master Air Waybills (MAWBs), and generate accurate invoices.
  • Provide competitive rate quotes upon request and validate credit before processing shipments.
  • Troubleshoot and resolve issues, escalating when necessary to maintain service excellence.
  • Support team members and contribute to branch-wide projects as needed.

    • Qualifications
    Experience & Industry Knowledge
  • Minimum 2 years of freight forwarding experience, with a focus on air export operations.
  • Domestic and international shipping knowledge strongly preferred.
  • General understanding of airline operations and logistics processes.
    • Education
  • High school diploma or equivalent required.
  • Bachelor's degree in Logistics, Supply Chain Management, or a related field preferred (not required).
    • Technical Skills
  • Proficiency in Microsoft Office Suite (Outlook, Excel, Word, Teams).
  • Experience with logistics software such as CargoWise and SAP TM is a plus.
    • Organizational & Analytical Skills
  • Strong attention to detail with excellent organizational and time-management abilities.
  • Capable of managing multiple priorities in a fast-paced, deadline-driven environment.
  • Skilled in identifying issues and implementing practical solutions.
    • Communication & Interpersonal Skills
  • Clear and professional written and verbal communication skills.
  • Ability to work both independently and as a part of a team.
    • Work Ethic & Initiative
  • Self-motivated and dependable.
  • Willingness to follow standard procedures and contribute to continuous improvement efforts.
    • Work Schedule
  • Monday - Friday: 10:00 AM - 6:30 PM EST (8-hour workday with required meal and rest breaks).
  • Consistently report to work on time, prepared to perform required duties.
  • Ensure work responsibilities are covered when absent.
    • Work Environment & Physical Demands
  • Usually moderate office noise level with climate-controlled environment.
  • Regular physical demands: Walk; sit; use hands to handle or feel; use fingers for keyboarding; reach with hands and arms; talk and hear.
  • Specific vision abilities: close vision, distance vision, peripheral vision, ability to adjust focus.

    • Featured Benefits
    This role is eligible for various benefits including:
  • Insurance options for Employees (and their families) include Medical, Dental &, Vision insurance.
  • Company paid STD & LTD
  • Health Savings Account with company contributions.
  • Flexible Spending Account.
  • Paid basic life insurance for employees.
  • Employees can enroll in a 401(k) retirement savings plan with employer match of 3.5%.
  • Sick Pay: 80 hours front-loaded.
  • Vacation Pay: 80 hours per year and increases based on tenure with the Company.
  • Paid Holidays: 7 per year.
  • Employee Assistance Program.
    • Salary Range: $24.00 - $30.00 Hourly
    Starting pay for this role will vary based on multiple factors, including but not limited to an individual's education, work experience, skills, and job-related knowledge. Pay ranges may be modified in the future.
    Starting pay for this role will vary based on multiple factors, including
    About Radiant
    Radiant Logistics, Inc. () (NYSE American: RLGT) is a publicly traded third party logistics company providing technology-enabled global transportation and value added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base including manufacturers, distributors and retailers which it supports from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Radiant's value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management and technology services.
    Radiant Logistics, Inc. () (NYSE American: RLGT) is a publicly traded third party logistics company providing technology-enabled global transportation and value added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base including manufacturers, distributors and retailers which it supports from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Radiant's value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management and technology services.
    As part of Radiant, you'll join a learning environment in which passion, dedication, and a commitment to getting the job done are valued. That's what being on our team is all about. It's an environment in which you can thrive and gain valuable skills and experience, which also helps Radiant grow. If this sounds like the kind of company you are looking for, we would love to hear from you!
    As part of Radiant, you'll join a learning environment in which passion, dedication, and a commitment to getting the job done are valued. That's what being on our team is all about. It's an environment in which you can thrive and gain valuable skills and experience, which also helps Radiant grow. If this sounds like the kind of company you are looking for, we would love to hear from you!
    Radiant is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
    Equal Opportunity Employer: Radiant Logistics, Inc. () (NYSE American: RLGT) is a publicly traded third party logistics company providing technology-enabled global transportation and value added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base including manufacturers, distributors and retailers which it supports from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Radiant's value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management and technology services. As part of Radiant, you'll join a learning environment in which passion, dedication, and a commitment to getting the job done are valued. That's what being on our team is all about. It's an environment in which you can thrive and gain valuable skills and experience, which also helps Radiant grow. If this sounds like the kind of company you are looking for, we would love to hear from you! As part of Radiant, you'll join a learning environment in which passion, dedication, and a commitment to getting the job done are valued. That's what being on our team is all about. It's an environment in which you can thrive and gain valuable skills and experience, which also helps Radiant grow. If this sounds like the kind of company you are looking for, we would love to hear from you! Radiant is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
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    • New York, New York, United States

    Berufserfahrung

    • Supply Chain

    Sprachkenntnisse

    • English
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