RQ00535 Project Coordinator Junior

Maarut

Toronto, Ontario, Canada

Toronto, Ontario, Canada

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Über

Must haves:

2+ years of experience as a Project Coordinator in IT or digital health environments.

Hands-on experience with client support, client integration, and business process implementation.

Strong stakeholder engagement and communication skills.

Experience supporting product integration projects.

Knowledge of Identity and Access Management (IAM) framework.

Desired Skills:

Experience in the digital health ecosystem

Proven ability to work within IAM framework

Strong analytical, problem-solving, and communication skills

Ability to work in a high‑volume, fast-paced environment

Experience with business intelligence tools, dashboards, or reporting systems

Knowledge of ITSM practices

Required Skills:

Solid understanding of data integrity principles and quality assurance.

Strong customer service orientation and interpersonal communication skills.

Ability to interpret and update technical/process documentation.

Strong organizational skills with the ability to multitask and meet SLA timelines.

Required Experience / Evaluation Criteria:

Project coordination, business operations or technical onboarding experience. 20 points

Experience supporting identity and access operations or similar authorization processes. 35 points

Proven customer service, client support and stakeholder engagement experience. 35 points

Experience assisting with business process improvement and documentation initiatives. 10 points

Requirements

Deliverables Include:

Process Implementation: Support implementation of business processes and provide input to process improvements.

Operations Support: Coordinate client integration to ONE ID, with focus on client engagement, client support, and end-user authorization.

Project Support: Provide project coordination support for product integration initiatives.

Documentation: Provide input to process documentation, user guides, and operational workflows.

Responsibilities:

Operational responsibilities:

Coordinate ONE ID operational activities including client support, stakeholder requests, incidents and escalations within Service Level Agreement timelines.

Execute IAM processes including end-user authentication and authorization.

Support communication and engagement plans for ONE ID initiatives.

Provide input to process improvements and process documentation aligned with evolving business needs.

Project Responsibilities:

Provide project coordination support for product integration initiatives, including IAM activities and Business Acceptance Test (BAT) case execution.

Must Haves:

2+ years of experience as a Project Coordinator in IT or digital health environments.

Hands-on experience with client support, client integration, and business process implementation.

Strong stakeholder engagement and communication skills.

Experience supporting product integration projects.

Knowledge of Identity and Access Management (IAM) framework.

Toronto, Ontario, Canada

Sprachkenntnisse

English

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