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RQ00535 Project Coordinator JuniorMaarut • Toronto, Ontario, Canada
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RQ00535 Project Coordinator Junior

Maarut
  • CA
    Toronto, Ontario, Canada
  • CA
    Toronto, Ontario, Canada
Apply Now

About

Must haves:

  • 2+ years of experience as a Project Coordinator in IT or digital health environments.
  • Hands-on experience with client support, client integration, and business process implementation.
  • Strong stakeholder engagement and communication skills.
  • Experience supporting product integration projects.
  • Knowledge of Identity and Access Management (IAM) framework.

    • Desired Skills:

  • Experience in the digital health ecosystem
  • Proven ability to work within IAM framework
  • Strong analytical, problem-solving, and communication skills
  • Ability to work in a high‑volume, fast-paced environment
  • Experience with business intelligence tools, dashboards, or reporting systems
  • Knowledge of ITSM practices

    •  Required Skills:

  • Solid understanding of data integrity principles and quality assurance.
  • Strong customer service orientation and interpersonal communication skills.
  • Ability to interpret and update technical/process documentation.
  • Strong organizational skills with the ability to multitask and meet SLA timelines.

    • Required Experience / Evaluation Criteria: 

  • Project coordination, business operations or technical onboarding experience. 20 points
  • Experience supporting identity and access operations or similar authorization processes. 35 points
  • Proven customer service, client support and stakeholder engagement experience. 35 points
  • Experience assisting with business process improvement and documentation initiatives. 10 points

    • Requirements

    Deliverables Include:

  • Process Implementation: Support implementation of business processes and provide input to process improvements.
  • Operations Support: Coordinate client integration to ONE ID, with focus on client engagement, client support, and end-user authorization.
  • Project Support: Provide project coordination support for product integration initiatives.
  • Documentation: Provide input to process documentation, user guides, and operational workflows.

    • Responsibilities:

  • Operational responsibilities:
  • Coordinate ONE ID operational activities including client support, stakeholder requests, incidents and escalations within Service Level Agreement timelines.
  • Execute IAM processes including end-user authentication and authorization.
  • Support communication and engagement plans for ONE ID initiatives.
  • Provide input to process improvements and process documentation aligned with evolving business needs.
  • Project Responsibilities:
  • Provide project coordination support for product integration initiatives, including IAM activities and Business Acceptance Test (BAT) case execution.
    • Must Haves: 
  • 2+ years of experience as a Project Coordinator in IT or digital health environments. 
  • Hands-on experience with client support, client integration, and business process implementation. 
  • Strong stakeholder engagement and communication skills. 
  • Experience supporting product integration projects. 
  • Knowledge of Identity and Access Management (IAM) framework. 

    • Toronto, Ontario, Canada

    Languages

    • English
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