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Quality Assurance Manager
Trust Hire
- London, England, United Kingdom
- London, England, United Kingdom
Über
Midlands based UK role
Package - £50 to £55k plus car allowance – Nationwide Travel
Key Responsibilities
About the Role
As Quality Assurance Manager, you’ll work alongside the senior Management team to Lead quality assurance processes and ensure regulatory compliance (CQC, Ofsted)
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Establish QA policy and procedure to drive quality forward across the portfolio
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Conduct audits, inspections, and assessments to identify improvements.
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Drive national and regional quality initiatives to help services achieve “Outstanding” ratings.
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Support managers with regulatory responses and develop action plans.
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Monitor incidents, complaints, and safeguarding concerns.
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Promote person-centred planning and ensure care plans reflect individual needs.
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Provide leadership, coaching, and mentoring to staff.
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Deliver thematic reports and contribute to policy development.
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Lead specific projects to support service development and best practice.
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Maintain strong relationships with internal and external stakeholders.
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Champion quality across all sites and promote continuous improvement
Essential Skills & Experience:
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Degree-level education in health or social care (desirable
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Level 5 in
Health & Social care or equivalent
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Minimum 5 years’ experience in health/social care.
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Strong understanding of UK healthcare regulation and compliance.
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Experience in clinical audit, policy development, and training delivery.
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Proven ability to lead change and respond to compliance shortfalls.
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Excellent communication and IT skills.
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Ability to produce high-quality reports and effectively use digital care management platforms.
Personal Attributes:
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Empathetic, diplomatic, and sensitive to issues of vulnerability and independence.
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Flexible, resilient, and able to manage competing priorities.
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Committed to personal development and continuous learning.
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A collaborative leader who empowers others and promotes a no-blame culture.
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Passionate about delivering excellent customer service and valuing the people we support
Package
£50-£55k
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28 days annual leave (inc. bank holidays)
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Essential car user allowance
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Employee assistance scheme
Sprachkenntnisse
- English
Hinweis für Nutzer
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