Service Supervisor

Service Supervisor

Winnipeg

Reports to: Operations Manager

At West End Radiators, we've been recognized as leaders in the industrial radiator business across Manitoba, Saskatchewan, and Western Ontario for over 65 years. We pride ourselves on delivering exceptional service with unparalleled turnaround times. Our values – Integrity, Quality Service, Fun, Innovation, and Teamwork (I.Q.F.I.T) – guide everything we do.

We are hiring a dedicated professional who understands the importance of showing up for their teammates every day to support our production team at West End Radiators. This role works closely with the Operations Manager to ensure the shop operates efficiently, productively, and safely. The Service Supervisor contributes to the success of the shop and drives daily production targets. If you have strong leadership skills, enjoy problem-solving, and thrive in a hands-on industrial environment, this opportunity is for you.

What you will do:

· Lead the Shop with day-to-day operations including coordinating schedules, staff requirements, and equipment management.

· Assist with shop organization, testing, diagnosing, quoting, and measuring incoming jobs.

· Track, evaluate and update job status, priorities, production requirements, and any issues that may affect completion. Ensure staff are aware of all priorities and requirements.

· Resolve production challenges and support workflow efficiencies to meet performance and quality standards.

· Provide guidance on equipment operations and production processes.

· Foster a collaborative, team-oriented environment and help develop employee skills.

· Communicate with the office and liaise with the shop floor.

· Maintain adherence to standard operating procedures (SOPs) to ensure quality, productivity, and safety.

· Participate in production and assist across various departments as required.

Qualified candidates will possess the following skills/qualities:

· 2 years previous experience in a manufacturing or mechanical environment with management abilities; equivalent combination of education and experience would be considered.

· Experience working in a production or manufacturing environment, with knowledge of shop flow.

· Ability to multi-task, organize and prioritize in a fast-paced environment.

· Strong problem-solving and analytical skills with the ability to involve staff in decision-making.

· Excellent interpersonal and communication skills

· Abilities to work within a team and coordinate with management.

· Highly organized with effective time management and prioritization abilities

· Commitment to promoting a safe and efficient work environment.

· A positive and team-oriented attitude

· Ability to work in an industrial setting, including standing for long periods, lifting up to 50 lbs, and performing repetitive tasks.

What we have to offer:

· Financial rewards for your hard work and dedication and a potential performance-based bonus.

· Enjoy peace of mind with paid vacation and sick time, taking care of your well-being.

· Take advantage of comprehensive benefits, including a health spending account and RRSP matching program, life insurance, and disability program.

· A dynamic and growing Company to develop professionally and unlock your potential.

At West End Radiators, we take pride in providing unparalleled quality and service to our customers. Our team of 50+ individuals work together, have fun, and share a caring and helpful work environment. Additionally, we give back to our community through monthly charitable donations, making a difference beyond our walls.

We appreciate your interest in joining our team While we would love to speak with every applicant, only those selected for an interview will be contacted.

Job Type: Full-time

Expected hours: 40 per week

Work Location: On site.

Job Type: Full-time

Pay: $50,000.00-$70,000.00 per year

Benefits:

• Company events
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off

Work Location: In person