General Manager

Job Description: General Manager

Location: Coral Springs, FL
Industry: Residential & Commercial Power Systems / Backup Generators

Position Overview

A well-established power systems company specializing in residential and commercial backup generator solutions is seeking an experienced General Manager to lead day-to-day operations and drive continued growth. This role is responsible for overseeing all aspects of the business, including operations, sales, service, financial performance, and team leadership.

The ideal candidate is a hands-on leader with strong operational discipline, customer-focused decision-making, and experience managing field service–based businesses.

Key Responsibilities

Operations & Service Delivery

• Oversee daily operations across installation, service, maintenance, and emergency response teams
• Ensure projects are delivered on time, on budget, and to high quality and safety standards
• Optimize scheduling, inventory, fleet usage, and vendor relationships
• Maintain compliance with local codes, permits, and industry regulations

Leadership & Team Management

• Lead, coach, and develop managers, technicians, and administrative staff
• Establish clear performance expectations and accountability across departments
• Recruit, onboard, and retain top operational and technical talent
• Foster a culture of safety, professionalism, and customer service excellence

Sales & Business Development

• Collaborate with sales leadership to drive revenue growth and margin improvement
• Oversee pricing strategy, quoting accuracy, and contract execution
• Build relationships with builders, property managers, and commercial clients
• Identify new market opportunities and service offerings

Financial Management

• Own full P&L responsibility, including budgeting, forecasting, and cost control
• Monitor KPIs related to revenue, margins, service efficiency, and customer satisfaction
• Improve operational efficiency to support scalable growth
• Ensure accurate financial reporting and internal controls

Customer Experience

• Maintain high levels of customer satisfaction and repeat business
• Resolve escalated customer issues with professionalism and urgency
• Ensure service standards meet or exceed company expectations

Qualifications

• 7+ years of leadership experience in operations or general management
• Experience in generators, electrical contracting, HVAC, construction services, or a related field strongly preferred
• Proven success managing field service or installation-based businesses
• Strong financial acumen with P&L ownership experience
• Excellent leadership, communication, and problem-solving skills
• Ability to balance strategic planning with hands-on operational execution

Preferred Experience

• Backup generator sales, installation, or maintenance operations
• Managing multi-department teams (sales, service, operations, admin)
• Operating in storm-prone or emergency-response environments
• Experience with growth, process improvement, or operational turnaround initiatives

What's Offered

• Competitive base salary with performance-based incentives
• Leadership role with significant operational autonomy
• Opportunity to shape the future of a growing, established business
• Stable industry with strong long-term demand in South Florida

Pay: $100, $120,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person