Imaging Clerk

POSITION SUMMARY

Imaging Clerk is responsible for providing telephone, reception, clerical, scheduling, and technologist assistant for patients in the Imaging Department.

RESPONSIBILITIES/FUNCTIONS

• Accomplish the mission and meet the goals of the Hospital and Imaging Department.
• Work at a level not requiring constant supervision.
• Conduct daily department operations efficiently and correctly in accordance with policies and procedures.
• Decision-making: Make independent decisions daily, addressing the best way to handle specific tasks.
• Have a basic knowledge of medical terminology and anatomy to aid the radiologic technologist.
• Receive and transmit various information including images, radiologist reports and prescriptions for services.
• Accurately input and manipulate a variety of data sets using information management. Assures that all clerical duties are up to date and filed correctly.
• Monitor the X-ray to transcription workflow; maintain timeliness of reports.
• Provide excellent customer service while assisting patients, Imaging Department and Hospital Staff.
• Conduct daily department operations efficiently and effectively in accordance with policies and procedures.
• Ensure the office area is clean and orderly maintaining a safe, clean, comfortable work environment.
• Imaging Clerk will always work within their competency. Competent is defined as having sufficient skill, knowledge, or experience.
• Assist Technologist when needed to transport, position or support patients. Performs activities related to transportation of patients as directed.
• Ensure that the examination and history of requested studies coincide. Seek Technologists assistance as needed.
• Maintain adequate control over film records, read and unread.
• Actively communicate concerns and incidents to proper authority. These include but are not limited to, changes in patient condition, activities not routine, complaints and safety issues.
• Attending all meetings or instructional classes including but not limited to departmental, hospital or professional as necessary or directed.
• Meet requirements of HIPAA.
• Comply with the requirements of the Benson Hospital Corporate Compliance Program.
• Assures results given by phone are accurate with respect to patient identification and date/time of service.
• Follows all safety procedures for handling and discarding bio-hazardous materials.
• Restocks work areas with the proper rotation of supplies, checking for outdates and maintaining a continuous inventory by reporting low supplies to proper ordering personnel.
• Aid in an emergency situation, as able.
• Aid in checking in and out, patients.
• Assist in rescheduling no-show patients.
• Always follow dress code, wearing proper hospital attire; scrubs, closed toed shoes.

EDUCATION AND EXPERIENCE REQUIREMENTS

• High School diploma or General Education Degree (GED); or an equivalent combination of relevant education and experience.
• Prefer experience in an Imaging/Radiologic setting.
• Possess excellent human relations and communication skills.
• Must be willing and able to function in a team environment.
• Possess good clerical and organizational skills.
• Have a proficient working knowledge of computers and general office software.
• Must be comfortable working with digital information systems.
• CPI (Crisis Prevention Intervention) Certification or ability to complete.
• CPR per the Benson Hospital Policy.

Job Type: Full-time

Pay: $ $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings