Entry Level Front Office Associate

Overview
Join our dynamic team as an Entry Level Associate and kick-start your career in a vibrant, fast-paced office environment This role offers a fantastic opportunity to develop essential administrative and customer service skills while supporting daily office operations. Whether you're just beginning your professional journey or looking to expand your experience, this position provides a supportive setting where enthusiasm and organizational talent are valued. You will play a key role in ensuring smooth office functions, assisting with clerical tasks, and delivering excellent customer support.

Responsibilities

• Greet visitors and manage front desk operations with professionalism and warmth
• Scan documents in appropriate folders
• Schedule according to the block system
• Route emails properly
• Verify Insurance correctly
• Know how to check PPO eligibility on the phone and online
• Entering Insurance breakdowns correctly into Archy
• Put together and present simple treatment plans (including getting patient to sign)
• Send post cards and new patient letters
• Check messages from the voice mail and the call center
• Send referrals
• Trained to answer phones according to the scripts
• Prepare the end of the day reports
• Know how to use tablets for the patients forms
• Know how to call a prescription into a pharmacy
• Keep the schedule full and productive
• Answer multi-line phone systems promptly, directing calls efficiently and courteously
• Perform data entry, filing, and document proofreading to maintain accurate records
• Support office management tasks such as organizing supplies, maintaining cleanliness, and overseeing filing systems
• Provide exceptional customer service by responding to inquiries via phone, email, or in person

Qualifications

• Prior office or clerical experience preferred but not required; strong willingness to learn is essential
• Excellent computer skills, including proficiency with Microsoft Office (Word, Excel, Outlook) and Google Workspace applications
• Strong organizational skills with keen attention to detail and accuracy in typing and data entry
• Effective phone etiquette and customer service skills; bilingual abilities are a plus for serving diverse clients
• Ability to manage multiple tasks simultaneously while maintaining professionalism and efficiency
• Familiarity with office management procedures such as filing, proofreading, and calendar coordination is advantageous
• Personal assistant or medical/dental receptionist experience is beneficial but not mandatory
• Basic knowledge of dental coding and terminology
• Customer service orientation
• Attention to detail and accuracy
• Reliable attendance
• Understanding of Insurance process

Embark on a rewarding career path where your proactive attitude and organizational skills will shine We're dedicated to fostering growth, offering ongoing training opportunities that empower you to excel in administrative support roles. Join us today and become an integral part of a team committed to excellence

Pay: $18.00 per hour

Expected hours: 25.0 per week

Benefits:

• Dental insurance

Work Location: In person