Leasing Agent

This position offers an engaging environment for professionals passionate about property management and customer service. The successful candidate will demonstrate excellent organizational skills, attention to detail, and a proactive approach to leasing operations.

Position Overview

We are seeking a motivated and customer focused Leasing Agent to join our apartment community's on-site management team. The ideal candidate is professional, organized, and enthusiastic about providing exceptional service to current and prospective residents. This role plays a key part in maximizing occupancy, maintaining positive resident relations, and supporting the daily operations of the leasing office.

Key Responsibilities

Leasing & Sales

• Greet, tour, and assist prospective residents in finding the right apartment home.
• Respond promptly to phone calls, emails, online inquiries, and walk-ins.
• Conduct property tours, explain community features, and highlight amenities.
• Accurately complete leasing applications, lease agreements, and all supporting documents.
• Follow up consistently with prospects to secure leases and achieve occupancy goals.

Resident Relations

• Provide excellent customer service to current residents.
• Assist with resident concerns, maintenance requests, and general inquiries.
• Participate in resident retention activities and community events.

Administrative Duties

• Maintain organized leasing files and accurate data entry in property management software (e.g., Yardi, AppFolio, or similar).
• Prepare daily, weekly, and monthly leasing reports as requested by management.
• Process applications, verify qualifications, and prepare move-in packages.
• Ensure the office, model units, and amenity areas are clean, inviting, and ready for tours.

Marketing & Outreach

• Assist in creating and managing online listings, social media posts, and marketing materials.
• Support outreach efforts to local businesses and community organizations.
• Monitor market conditions to help maintain competitive pricing and occupancy.

Qualifications

• Previous leasing, sales, or customer service experience preferred (but will train the right person)
• Strong communication and interpersonal skills.
• Basic computer proficiency: experience with property management software is a plus.
• Ability to work independently and as part of a team.
• Professional appearance and demeanor.
• Weekend availability required

Compensation & Benefits

• Hourly Rate: $17.00 – $20.00 per hour
• Potential bonuses based on leasing performance (if applicable)
• Paid time off and holidays (if applicable)
• Health, dental, or other benefits as offered by company (optional to include)

Pay: $ $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Work Location: In person