Quality Technician

RF Venue develops hardware and software solutions that improve wireless audio system performance for live sound, broadcast, installed AV, and production environments. We are a nimble, collaborative team where individuals have a direct impact on product quality, reliability, and customer satisfaction. This role provides a unique opportunity to work across quality assurance, engineering support, and internal IT infrastructure.

We are seeking a Quality Technician who will play a central role in ensuring product quality, maintaining engineering documentation, and supporting the company's IT network and equipment. This position is ideal for a detail-oriented, technically inclined individual who enjoys variety in their daily work and wants to support both engineering and operations functions.

Quality Assurance (Primary Area)

● Perform incoming inspection of components and materials per established criteria

● Conduct in-process and final product testing, including functional tests and visual inspections

● Maintain test equipment, calibration records, and quality control documentation

● Assist in root-cause analysis and corrective/preventive action (CAPA) activities

● Work with manufacturing partners to resolve quality issues and support continuous improvement

● Prepare reports, quality summaries, and data for management review

Engineering Documentation Services

● Manage and maintain engineering documentation including schematics, PCB files, BOMs, ECOs/ECNs, drawings, and product specifications

● Support engineering in releasing controlled documents through the PLM/ERP system

● Ensure revision control, proper formatting, and adherence to documentation standards

● Organize and maintain product archives, test procedures, and certification documents

● Assist engineers with data entry, documentation packages, and product release workflows

IT & Network Support

● Provide first-line support for basic IT issues (workstations, peripherals, login access, software installs, etc.)

● Assist with network maintenance tasks such as router/switch configuration, user accounts, and networked device management

● Maintain inventory of IT assets, licenses, and hardware allocations

● Coordinate with external IT vendors for escalated support or system upgrades

● Support backup procedures, security updates, and general system health monitoring

● Help ensure the office/lab network is stable, secure, and well-documented

Qualifications

● Associate degree in Electronics, Computer Technology, Quality Systems, IT, or related field — or equivalent hands-on experience

● Strong attention to detail and commitment to documentation accuracy

● Basic electronics knowledge and comfort using test equipment (multimeters, oscilloscopes, analyzers, etc.)

● Understanding of quality control principles (ISO processes, inspection procedures, GD&T preferred)

● Familiarity with networking fundamentals (TCP/IP, switches, routers, user/permission management)

● Proficiency with Microsoft Office or Google Workspace; experience with ERP/PLM systems is a plus

● Ability to read technical drawings, BOMs, and product specifications

● Strong organizational skills and the ability to manage multiple priorities

● Clear communicator who can support engineers, operations staff, and IT vendors

Preferred (Not Required)

● Experience in electronics manufacturing, audio products, or RF systems

● Experience with Jira, Confluence, Altium, SolidWorks, or similar engineering tools

● Basic scripting or automation experience (Python, PowerShell, Bash)

● Prior experience supporting small-office or lab IT networks

What We Offer

● Opportunity to work with cutting-edge wireless audio technologies

● A role with diverse responsibilities and room to grow into quality, engineering, or IT specializations

● Collaborative and supportive team environment

● Competitive compensation and benefits

Job Type: Full-time

Pay: $65, $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person