Front Desk Clerk

I. The Employee's duties and responsibilities in the Position shall include, but are not limited to, the following:

* Welcome guests and check them into their rooms.

*Provide guests with information about the hotel and the local area.

* Respond to guest inquiries and requests.

* Handle guest payments and process credit card transactions.

* Process check-outs and generate bills.

* Make reservations for guests and book rooms.

* Process any special requests guests may have.

* Handle any complaints or issues guests have.

* Answer phone calls and emails from guests.

* Ensure the front desk is clean and stocked with supplies.

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Ability to commute/relocate:

• Fort Saskatchewan, AB: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 2 years (required)

Work Location: In person