Office Support

This Job Is Not for Everyone.

But if you're the kind of person who notices details others miss, takes pride in doing things right, and wants to be a trusted part of a professional team — keep reading.

Scafidi, Cranston & Associates, LLC is a full-service accounting, tax, and consulting firm serving businesses throughout South Jersey and beyond. We genuinely care about our employees and the culture we work in. Accuracy, trust, and follow-through matter here — and so do the people behind the scenes who make everything run smoothly.

We are seeking an Office Support & Client Care Specialist to play a central role in supporting our Office Manager, partners, and professional staff in a fast-paced, deadline-driven environment.

This is not a typical administrative job. We are looking for someone who is smart, resourceful, detail-driven, and proactive — someone who enjoys staying busy, anticipating needs, and helping an entire team be more effective. Prior public accounting experience is a plus, but not required. We can train the right person. What we can't train is care, integrity, and ownership.

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This Role Might Be Right for You If You:

• Naturally pay close attention to details and accuracy

• Take responsibility seriously and follow through on commitments

• Thrive in a fast-paced environment where priorities can shift

• Enjoy organization, systems, and problem-solving

• Take pride in supporting professionals and clients with care

• Are curious, capable, and eager to learn

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Core Responsibilities

• Provide operational and administrative support to partners and professional staff

• Answer and direct phone calls and relay accurate messages

• Greet and assist clients with professionalism and warmth

• Schedule client meetings and manage partners' calendars

• Scan, organize, and maintain documents and records

• Prepare and type financial statements, correspondence, and other documents

• Maintain client lists and profile information

• Keep office supplies and materials organized and stocked

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Tax Season–Specific Responsibilities

• Process tax return packages from start to finish

• Coordinate DocuSign workflows and track client signatures

• Manage federal and state e-filing submissions

• Monitor acknowledgements and follow up on rejections or outstanding items

• Ensure tax documents, deliverables, and checklists are accurately prepared and routed

• Support accountants and partners during high-volume, deadline-driven periods

• Maintain strict confidentiality with sensitive client information

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Successful Candidate Traits & Qualifications

• Proficient in Microsoft Word, Excel, and Outlook

• Comfortable learning new software and systems

• Exceptionally organized with strong prioritization skills

• Strong attention to detail — accuracy is essential

• Excellent written and verbal communication skills

• Able to work independently, take initiative, and anticipate needs

• Strong follow-up and follow-through

• Flexible with hours during peak tax deadlines

• Knowledge of bookkeeping practices is a plus

• A genuine desire to provide high-level support to partners, associates, and clients

Prior experience in a public accounting firm is preferred but not required.

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What We Offer

• A unique, supportive, and professional work environment

• A team that values your contributions and trusts your role

• Competitive salary

• Benefits including 401(k) and health insurance

• Training, support, and the opportunity to grow with the firm

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How to Apply (Please Read Carefully)

Along with your résumé, please include brief answers to the following questions:

1. Why do people tend to trust you?

2. Tell us about something you've organized, fixed, or improved that you're proud of.

Applications that follow instructions will be reviewed first.

Job Type: Full-time

Pay: $45, $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Professional development assistance
• Referral program

Education:

• High school or equivalent (Required)

Experience:

• Administrative: 2 years (Preferred)
• Public accounting: 1 year (Preferred)

Work Location: In person