Night Auditor
Home2 Suites Uptown
- Charlotte, North Carolina, United States
- Charlotte, North Carolina, United States
Über
**Typical shifts would be 11pm - 7am**
Looking for flexibility in scheduling for overnight, specifically Friday - Monday availability.
The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift. Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks.
DUTIES & RESPONSIBILITIES
- Approach all encounters with guests and associates in a friendly service-oriented manner.
- Maintain regular attendance in compliance with company standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
- Comply at all times with company standards and regulations to encourage safe and efficient hotel operations.
- Maintain a friendly and warm demeanor at all times.
- Initiate and complete the End of Day process.
- Run all reports as required for Food and Beverage audit.
- Complete the Night Audit checklist for computer procedures daily.
- Balance the day's work (i.e. desk agent's paperwork etc.).
- Maintain cashiering responsibilities as per Front Office procedures according to company's standards.
- Maintain Front Office computer system operation according to company standards.
- Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
- Follow up to ensure periodic checks by the security guards are made of building and guest corridors to ensure all areas are locked and secured (property specific)
- Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
- Follow safety and emergency procedures according to company's standards.
- Maintain proper record keeping (i.e. log books etc.) to company's standards.
- Be familiar with all company's policies and procedures.
- Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills.
- Maintain radio contact with other associates during entire shift.
- Have a working knowledge of security procedures.
- Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates.
- Prepare and distribute the Daily Flash Report as needed.
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot stammt von einer Partnerplattform von TieTalent. Klicken Sie auf „Jetzt Bewerben“, um Ihre Bewerbung direkt auf deren Website einzureichen.