Systems Support Analyst (Clinical Applications)NHS • Peterlee, England, United Kingdom
Systems Support Analyst (Clinical Applications)
NHS
- Peterlee, England, United Kingdom
- Peterlee, England, United Kingdom
Über
Key duties The post holder is an IM&T support analyst whose role is to implement, maintain, and provide user support and frontline system administration technical support to Trust systems. The post holder will report directly to a Systems Manager and work in close association with the Senior Systems Support Analysts. The post holder will ensure that users receive the best possible service in terms of data quality, system availability, technical and operational support.
Requirements You must be able to produce
ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.
Person Specification – Special Skills & Knowledge Demonstrable skills in Structured Query Language(s) SQL Demonstrable skills in the use of software and software development tools. A sound working knowledge and understanding of computer based systems. Knowledge of data analysis techniques and tools. Able to deal with complex queries in relation to systems and data. Ability to analyse data from different sources and correlate discrepancies and outputs An ability to plan and organise workload to meet objectives and deadlines. Ability to communicate highly complex, sensitive, contentious information where there may be barriers to overcome
Person Specification – Desirable Understanding of the application of modern IT solutions. Understanding of clinical processes
Person Specification – Experience Substantial experience in a technical role Proven experience in the development of computer based solutions Systems development environments Database environments Experience with computer systems and software to allow configuration changes to be managed through thorough controlled procedures and testing Customer Service Experience or experience in a customer facing role delivering resolutions to customer issues.
Person Specification – Qualifications Higher Diploma in computer science or related discipline A minimum of 2 years experience in a technical environment with evidence of professional development. Experience of maintaining and supporting computer systems Use of Microsoft Office Suite
Person Specification – Additional Qualifications ITIL Foundation Certificate in IT Service Management
Person Specification – Special Requirements Able to travel across Trust sites to meet the requirements of the post
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details County Durham & Darlington NHS Foundation Trust
The Centre For Health
Traynor Way
Whitehouse Business Park
Peterlee
County Durham
SR8 2RU
Job location The Centre For Health – Traynor Way, Whitehouse Business Park, Peterlee, County Durham, SR8 2RU
Pay scheme Agenda for change
Band Band 4
Salary £27,485 to £30,162 a year
Contract Permanent
Working pattern Full-time
Reference number C9439-2526-0628
Date posted 15 January 2026
EEO statement We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
Employer website https://www.cddft.nhs.uk/ (Opens in a new tab)
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Sprachkenntnisse
- English
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