Repairs & Maintenance (R&M) Technician

Repairs & Maintenance (R&M) Technician

Company: H&H Hospitality
Department: Operations / Facilities
Reports To: Director of Operations
Classification: Full-Time, Salaried (Non-Exempt)
Work Location: Airport and Off-Airport Restaurant Locations
Travel Required: Yes – local travel between units

Position Overview

The Repairs & Maintenance (R&M) Technician is responsible for ensuring all H&H Hospitality restaurant locations remain safe, operational, and guest-ready at all times. This role supports daily restaurant operations through preventative maintenance, timely repairs, and facilities oversight across multiple brands and high-volume environments.

The R&M Technician plays a critical role in minimizing downtime, maintaining compliance with airport and health authority requirements, and protecting the long-term condition of company assets.

Key ResponsibilitiesPreventative Maintenance

• Execute routine preventative maintenance on commercial kitchen equipment, refrigeration, plumbing, electrical, and HVAC systems.
• Perform scheduled facility walk-throughs to identify and address maintenance issues proactively.
• Maintain preventative maintenance logs, service records, and repair documentation.
• Support ongoing compliance with DOA, health department, safety, and operational standards.

Repairs & Troubleshooting

• Respond to maintenance requests and urgent repair needs across multiple restaurant locations.
• Diagnose equipment and facility issues quickly and accurately to reduce operational disruptions.
• Perform general repairs including basic electrical, plumbing, carpentry, fixtures, flooring, and wall repairs.
• Coordinate with approved vendors for specialized repairs beyond internal scope.

Facilities & Equipment Support

• Assist with installation, removal, and relocation of equipment.
• Support new restaurant openings, remodels, refreshes, and equipment upgrades.
• Ensure all equipment and facilities meet safety and performance standards.
• Maintain back-of-house areas, storage spaces, and service corridors.

Safety, Compliance & Standards

• Follow all safety protocols, airport authority regulations, and H&H Hospitality policies.
• Identify, report, and correct safety hazards in a timely manner.
• Support fire safety systems, emergency preparedness, and incident prevention.
• Adhere to proper lock-out/tag-out procedures when applicable.

Communication & Documentation

• Communicate repair status, timelines, and needs clearly with General Managers and Operations leadership.
• Accurately document all work orders, repairs, and vendor interactions.
• Assist leadership with maintenance planning, cost control, and prioritization.

QualificationsRequired

• 2–5 years of experience in restaurant, facilities, or commercial maintenance.
• Working knowledge of commercial kitchen equipment and restaurant operations.
• Basic understanding of plumbing, electrical, HVAC, and general repairs.
• Ability to work in fast-paced, high-volume environments.
• Valid driver's license and reliable transportation.
• Ability to pass airport badging and background requirements.

Preferred

• Experience supporting airport-based or multi-unit restaurant operations.
• OSHA or safety-related certifications.
• Experience with preventative maintenance programs or work order systems.
• HVAC, electrical, or refrigeration certification.

Physical Requirements

• Ability to lift up to 50 pounds.
• Ability to stand, walk, bend, kneel, and climb ladders for extended periods.
• Ability to work in kitchen, mechanical, and storage environments.

Compensation

• Annual Salary: $50,000
• Hourly Equivalent: ~$24.04/hour (based on 40 hours/week)
• Overtime Eligible: Yes, in accordance with applicable laws

H&H Hospitality Core Values

• Integrity: Doing the right thing, every time.
• Excellence: Delivering high standards across all facilities.
• Teamwork: Supporting operations through collaboration and accountability.
• Growth: Continuously improving skills, systems, and outcomes.
• Hospitality: Creating safe, reliable spaces that support exceptional guest experiences.

Pay: $50,000.00 per year

Benefits:

• Paid time off

Work Location: In person