Shift Supervisor

Job Summary
We are seeking an energetic and motivated Shift Manager to lead our dynamic team in delivering exceptional food service experiences. As a key leader on the floor, you will oversee daily operations, ensure high standards of food quality and safety, and foster a positive environment for both staff and customers. Your leadership will drive efficiency, uphold brand standards, and inspire your team to excel in a fast-paced, customer-focused setting. This role offers an exciting opportunity to develop your management skills while making a tangible impact on our guests' dining experiences.

Duties

• Supervise daily restaurant operations during assigned shifts, ensuring smooth service flow and adherence to company policies
• Lead, motivate, and train staff in food preparation, customer service, POS operation (including Aloha POS and Micros POS systems), and food safety protocols
• Oversee food handling, cooking processes, and food production to maintain high quality standards and compliance with health regulations
• Manage inventory control by monitoring stock levels, ordering supplies, and minimizing waste to optimize profitability
• Handle cash transactions accurately through POS systems and perform cash handling duties with integrity
• Ensure all food safety standards are met or exceeded by conducting regular cleanliness checks and staff training on sanitation procedures
• Coordinate with kitchen management to ensure efficient food preparation and timely delivery of orders
• Conduct staff interviews, assist in training & development initiatives, and support team members' growth within the restaurant environment
• Manage shift schedules, assign tasks, and oversee staff performance to maintain a productive work environment
• Address customer concerns promptly with professionalism to enhance guest satisfaction
• Support budgeting efforts by controlling labor costs and managing operational expenses effectively
• Collaborate with management on special events such as banquets or catering services when applicable

Skills

• Proven experience in food service management within quick service or fast food restaurants; casual dining or hotel experience is a plus
• Strong leadership skills with previous supervising or assistant management experience in hospitality or restaurant settings
• Excellent knowledge of food preparation techniques, cooking methods, and food safety standards
• Proficiency in POS systems such as Aloha POS and Micros POS for order processing and cash handling
• Ability to manage inventory control efficiently while minimizing waste and controlling costs
• Exceptional customer service skills with a focus on creating positive guest experiences
• Effective team management capabilities including training, development, interviewing, and performance coaching
• Familiarity with kitchen management practices including food handling, production, and sanitation protocols
• Experience with managing budgets, scheduling shifts, and supervising staff in a fast-paced environment
• Strong communication skills coupled with the ability to handle multiple priorities simultaneously
• Knowledge of hospitality management principles including catering, banquet services, bar operations (including barista or coffee experience), and general restaurant operations is advantageous

Join us as a Shift Manager if you're passionate about leading teams in a vibrant environment where your skills can shine We're committed to supporting your growth while delivering outstanding experiences for our guests.

Job Type: Part-time

Pay: $ $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Work Location: In person