Workday Technical Analyst

Technical Analyst – Workday

Location:
Portland, OR (Hybrid) onsite for Monday, Wednesday, and Thursday.

Duration:
6+ Months(extendable)

Our client is seeking a
Technical Analyst – Workday
to provide systems expertise and operational support that drives optimization across technology, business processes, and workforce solutions. This role requires a
skilled problem solver
with a
deep understanding of Workday systems
, data analysis, and process improvement. The ideal candidate will work independently while collaborating across teams to enhance system functionality and deliver strategic business value.

Technical Analyst – Workday Responsibilities

• Troubleshoot and Resolve Issues.
  Serve as a key contact for Workday-related inquiries, triaging and addressing user-reported issues. Analyze trends, identify root causes, and lead cross-functional efforts to resolve recurring system challenges.
• System Monitoring and Optimization.
  Proactively monitor systems to detect potential risks or inefficiencies, ensuring operational continuity and compliance with business requirements. Collaborate with stakeholders to implement improvements and mitigate risks.
• System Enhancements and Upgrades.
  Evaluate upcoming system changes and releases, assess cross-functional impacts, and implement new features that enhance efficiency and user experience. Coordinate with IT, vendors, and end users to meet project timelines.
• Reporting and Analytics.
  Design and build advanced reports, dashboards, and analytics within Workday to support business decisions. Develop innovative reporting solutions that provide actionable insights to end users.
• Consultation and Partnership.
  Act as a subject matter expert for Workday processes and integrations. Partner with various business units and centers of excellence to identify improvement opportunities and lead initiatives that streamline operations.
• Governance and Compliance.
  Ensure all system modifications and enhancements adhere to established governance protocols and documentation standards.

Technical Analyst – Workday Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field; equivalent experience may be considered.
• 3–5 years of hands-on Workday experience
  , with proven success supporting and optimizing HR systems or related enterprise applications.
• Strong analytical and problem-solving skills with the ability to identify and address complex system issues.
• Experience with system configuration, data integrations, relational databases, and basic coding or scripting principles.
• Demonstrated ability to manage competing priorities and deadlines while maintaining attention to detail.
• Excellent collaboration, communication, and customer service skills with the ability to consult effectively with technical and non-technical users.
• Intermediate proficiency in project coordination and process documentation.
• Ability to adapt to change, manage time effectively, and maintain reliability under pressure.