Network Engineer

Department: Engineering

Travel Required: Minimal

Reporting to: Engineering Manager

Position Type: Full – Time In Person

Human Resources Contact: Human Resources Manager

Company Overview

Heiden Technology is a Managed Service Provider located in Saginaw, Michigan. HTS is set on transforming our client's IT infrastructure by delivering innovative, reliable, and tailor-made technology solutions. We offer simple IT packages to either help our client's overall structure or strengthen their current IT department. We are looking for team members who are customer-focused with a positive mindset.

Job Summary

The Network Engineer is a skilled professional responsible for the design, implementation, maintenance, and support of an organization's network infrastructure. This includes routers, switches, firewalls, VPNs, wireless networks, and other related systems. The Network Engineer plays a critical role in ensuring the reliability, security, and performance of the organization's network environment. This position may require extended work hours at night and weekends to accommodate business needs. It also requires participation in the Engineering on-call rotation for after-hours support.

Responsibilities

• Design and implement complex IT systems, ensuring scalability, reliability, and performance.
• Evaluate and recommend hardware and software solutions based on business requirements.
• Manage and maintain servers, storage, and networking infrastructure.
• Implement and oversee virtualization technologies.
• Implement and enforce security measures to protect the organization's systems and data.
• Ensure compliance with relevant industry standards and regulations.
• Provided advanced technical support for escalated issues.
• Coordinate with vendors and service providers to ensure timely delivery of services.
• Participate in onboarding and integration of new tools and products.
• Implement monitoring tools to proactively identify and address potential issues.
• Analyze system performance and recommend improvements.
• Contribute to IT projects, ensuring timely delivery and adherence to project goals.
• Conduct network assessments and audits to identify areas for improvement.

Benefits

• Health Insurance: BCBS or BCN options
• PTO
• Holidays
• Simple IRA
• Short Term Disability and Life Insurance
• Education Assistance
• Clothing Stipend
• Phone Stipend
• Bonuses

Requirements:

Requirement

• Must have a valid driver's license and a clean driving record.
• Dependable Transportation.
• Physically able to lift 50 lbs.

Education and Experience

• Bachelor's degree in information technology, Computer Science or related field.
• 3+ years of experience in IT, with a significant portion in network engineering roles.
• In-depth knowledge of operating systems, server hardware, networking protocols, and security best practices.
• Proficiency in virtualization technologies (e.g., AWS, Azure).
• Relevant Certifications (E.g., CompTIA A+, Net+, CCNA/P) are an advantage.

Skills

• Strong scripting and automation knowledge.
• Excellent organizational and time management ability.
• Proficient in networking technologies and standards.
• Strong attention to detail and priority management.
• Effective communication and interpersonal skills.
• Customer focused with a commitment to providing exceptional service.
• Ability to work independently and collaboratively within a team.
• Proactive problem-solving and analytical skills.
• Eagerness to learn and adapt to new technologies quickly.
• Decisive decision-making abilities.