Desktop Support Technician

Desktop Support Technician
Contract - Onsite (955 Park Street, Columbia, SC

Required:

• 4+ years of experience in desktop and networked systems support
• 2+ years of experience in computer deployments, operation, and repair
• 2+ years of experience in hardware and software installation
• 2+ years of experience with Microsoft Endpoint Configuration Manager
• Experience supporting Microsoft Office Suite including but not limited to Edge Browser, Excel, Outlook, PowerPoint, and Word.
• Expertise in supporting Microsoft Windows
• Requires the exertion of 50 pounds of force occasionally.
• Requires the exertion of 20 pounds of force frequently.
• High School diploma.
• Associate or a bachelor's degree in a related field. May be substituted for required work experience.

Preferred Skills

• Experience working with a help desk ticketing system
• Experience with NTS Network
• Experience with Active Directory or InTune

Specific Skills:

• Desktop/laptop/tablet imaging using MECM
• BitLocker configuration & key verification in AD/InTune
• Microsoft Windows & Office Suite support
• Troubleshooting hardware, software, printers, scanners
• Ticket logging & resolution through help desk system
• Asset documentation according to SCDOT procedures
• Basic knowledge of network-connected devices and NTS Network

If you are interested, please share your updated resume with your contact number to , and also feel free to reach out at Ext. 1005.