Senior UX Researcher - ContractToyota Connected Europe • London, England, United Kingdom
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Senior UX Researcher - Contract
Toyota Connected Europe
- London, England, United Kingdom
- London, England, United Kingdom
Über
We need a Contractor to join us as a UX Researcher to support a global strategic project with a focus on mixed quantitative and qualitative research methods, particularly strong quantitative skills.
Experience we expect you to possess:
6+ years of user research experience with direct, hands‑on experience in both qualitative and quantitative methods
Demonstrated experience in designing and leading large‑scale quantitative surveys across large samples
Hands‑on experience with information architecture methods, including tree testing and card sorting
Strong experience with moderated and unmoderated usability testing in an Agile delivery environment
Deep familiarity with UX metrics and benchmarking, including SUS, task completion rate, SEQ and related usability and performance measures
Ability to synthesise quantitative and qualitative findings into clear, actionable insights that influence product and design decisions at scale
Nice to have:
Experience with platforms like UserZoom, Maze or Optimal Workshop
Familiarity with advanced quantitative analysis or a strong background in statistics
Knowledge of product market fit, KANO, or other feature prioritisation methods or frameworks
Here’s what you’ll be doing: Hands‑on UX Research Projects (70% Capacity)
Lead independent, end‑to‑end foundational research projects with a strong focus on quantitative surveys
Design and run research studies to support feature prioritisation frameworks across multiple markets
Support additional strategic, foundational projects as the program(s) evolve
Conduct information architecture research across multiple markets and moderated and unmoderated design testing across design and delivery teams
Synthesise and develop a recommendations framework to inform global product owners on research findings to support product decisions
Research Process and Standards (20% Capacity)
Contribute to and help evolve the global research playbook, establishing standards, templates, best practices for high‑quality research
Partner with designers to support and enable design‑led research, providing guidance on methods, study design and interpretation of results
Ensure alignment with UX metrics, frameworks, and organisational standards
Research Operations (10% Capacity)
Support the development of a research repository and UX research backlog
Ensure research tools are being used within budget constraints
Please note, due to the Christmas break, we will review applications w/c 5th January with a view to fast‑track interviews and onboard as quickly as possible.
Location: London, England, United Kingdom
Seniority level: Mid‑Senior level. Employment type: Contract. Job function: Information Technology. Industries: IT Services and IT Consulting.
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Sprachkenntnisse
- English
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