General Manager

Sweet Lorraine's Jazz Club | New Orleans, LA

Sweet Legacy Hospitality Group is seeking a highly capable, hands-on General Manager to lead Sweet Lorraine's Jazz Club, a live-music–driven restaurant and bar rooted in New Orleans culture, hospitality, and community.

This role requires a proven operator with strong financial discipline, comfort managing entertainment programming, and the ability to drive revenue through private events, parties, and premium guest experiences. The General Manager is responsible for all aspects of daily operations, guest satisfaction, team leadership, and profitability.

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  Minimum 4+ years of restaurant experience, with at least 2 years as a General Manager or senior manager

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  Proven experience with Toast POS

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  Working proficiency in MarginEdge (inventory, invoices, COGS, reporting)

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  Working proficiency in BarMatrix (bar costing, pricing, and recipe control)

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  Strong understanding of restaurant financials (P&Ls, labor, food & beverage costs)

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  Demonstrated success managing live entertainment venues or high-volume nightlife-driven restaurants

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  Experience creating, pricing, and selling private party and event packages

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  Strong leadership, communication, and staff-development skills

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  Ability to manage stress, solve problems quickly, and lead with professionalism

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  Genuine passion for hospitality, music, food, and guest experience

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  ServSafe certification (or ability to obtain)

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  Flexible availability including nights, weekends, and holidays

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  Oversee all front-of-house and day-to-day restaurant operations

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  Lead hiring, training, coaching, scheduling, and performance management of staff

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  Actively manage the floor during service and live music events

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  Plan, manage, and execute weekly entertainment scheduling in coordination with ownership and performers

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  Oversee artist load-ins, show flow, and FOH service during performances

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  Develop, price, and sell private event and party packages (birthdays, corporate events, buyouts, special programming)

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  Manage and grow revenue from private parties, buyouts, and special events

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  Ensure smooth execution of private events from booking through close-out

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  Achieve weekly and monthly financial targets (sales, labor, bar cost, food cost)

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  Use Toast, MarginEdge, and BarMatrix to monitor performance and control costs

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  Conduct pre-shift meetings and ongoing staff training

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  Maintain excellent communication with staff, entertainers, and ownership

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  Ensure cleanliness, organization, and strong guest-facing presentation at all times

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  Uphold food safety standards and company policies

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  Complete all reporting, schedules, and administrative duties accurately and on time

Sweet Lorraine's is a culture-forward venue—equal parts restaurant, jazz club, and community space. This role is ideal for a General Manager who understands how to balance hospitality, entertainment, and financial performance in a dynamic New Orleans setting.