General Manager
Post 270 Restaurant
- Westbury, New York, United States
- Westbury, New York, United States
Über
Also considering highly skilled FOH Managers.
Our company is in partnership with Toast. Candidates whom have knowledge of Toast system is highly preferred but not mandatory.
Job Overview:
The General Manager is responsible for overseeing the daily operations of the restaurant, ensuring high levels of customer satisfaction, staff performance, and profitability. The General Manager plays a crucial role in maintaining the restaurant's standards and executing its vision.
Operational Management expectations:
- Oversee all restaurant operations, including front of house and back of house activities.
- Ensure compliance with health and safety regulations.
- Manage inventory, ordering, and supply chain processes.
Financial Oversight:
- Prepare and manage budgets, forecasts, and financial reports.
- Monitor revenue and expenses to ensure profitability.
- Implement cost-control measures to optimize resources.
Staff Management:
- Recruit, train, and develop staff, ensuring a high level of customer service.
- Conduct performance evaluations and provide feedback to team members.
- Foster a positive work environment that encourages teamwork and collaboration.
Customer Engagement:
- Ensure a memorable dining experience for guests, addressing any concerns or feedback.
- Develop and implement marketing strategies to attract new customers and retain existing ones.
- Monitor customer satisfaction through surveys or direct feedback.
Strategic Planning:
- Collaborate with ownership to develop and execute the restaurant's vision and goals.
- Analyze market trends and customer preferences to adjust offerings accordingly.
- Stay updated on industry trends and competitor activity.
Qualifications:
- Proven experience as a General Manager or in a similar managerial role in the restaurant industry.
- Strong understanding of restaurant operations, including food and beverage management.
- Excellent leadership and interpersonal skills.
- Ability to work flexible hours, including evenings and weekends.
- Knowledge of budgeting, financial management, and inventory control.
- Strong communication and problem-solving skills.
Education:
- A degree in Business Administration, Hospitality Management, or a related field is preferred but not mandatory.
More detail about Post 270 Restaurant, please visit
Sprachkenntnisse
- English
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