High End Service Professional
- Dallas, Texas, United States
- Dallas, Texas, United States
Über
Experience the Art of Exceptional Service
Servers at Hampton House are the face of elevated nightlife. This is not your average serving role - it's an experience in hospitality, precision, and performance. Servers are expected to deliver exceptional service in a fast-paced, high-profile members-only environment, where every step-of-service and guest interaction reflects the exclusivity of the brand.
This role thrives on energy, elegance, and sharp situational awareness. It requires comfort with high-volume service, live entertainment, and late-night crowds, all while maintaining impeccable composure and style.
Key Responsibilities
Deliver high-level service with precision, speed, and composure.
Presentation and upselling premium bottle packages, wine lists, and curated spirit selections.
Execute flawless table-side presentation in collaboration with bar and VIP teams.
Maintain comprehensive knowledge of menu, wines, top-shelf spirits and cocktails.
Prepare and serve in coordination with food and beverage standards, including garnish precision.
Own your section (clean, reset, stocked, and on-brand at all times).
Demonstrate responsible alcohol service aligned with TABC and venue policy.
Atmosphere and Presence
Maintain a refined, polished presence that aligns with Hampton House's elevated environment.
Navigate a high-energy room with ease, confidence, and unshakable composure.
Greet and serve VIP tables with professionalism, warmth, and quiet attentiveness.
Project professionalism and poise in every interaction (Ex. body language, tone, and timing matter).
Balance warmth and discretion, especially when serving high-profile or private guests.
Team Collaboration
Communicate fluidly with VIP hosts, bartenders, security, and management.
Collaborate with security and hosts to ensure guest discretion and comfort.
Jump in to support team flow during bottle presentations and peak traffic hours.
Take ownership of guest satisfaction and encourage return visits through authentic connection.
Requirements
2+ years of experience in luxury hospitality, bottle service, or fine dining.
Proven ability to serve high-profile clientele, including VIPs and public figures, with polish and discretion.
Working knowledge of top-shelf spirits, wine varietals, champagne service, and high-end cocktail prep.
TABC and Food Handler Certifications (or ability to obtain).
Strong communication skills and impeccable personal presentation.
Ability to multitask in a fast-paced, high-volume nightlife setting.
Availability for late nights, weekends, and holidays.
Preferred Qualifications
Experience in members-only clubs, celebrity events, or fashion/entertainment hospitality.
Bilingual (English/Spanish).
Background in promotional modeling, hosting, or nightlife performance work.
Compensation
This role operates under a Service Charge pay model. A set service charge is automatically added to guest checks and distributed among eligible front-of-house team members. This structure supports consistent, commission-based earnings and qualifies for the 7(i) overtime exemption.
Sprachkenntnisse
- English
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