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Director, Analytics and Insights (RWD/ RWE)NorstellaLondon, England, United Kingdom
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Director, Analytics and Insights (RWD/ RWE)

Norstella
  • GB
    London, England, United Kingdom
  • GB
    London, England, United Kingdom
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Director, Analytics and Insights (RWD/ RWE) Apply for the
Director, Analytics and Insights (RWD/ RWE)
role at
Norstella .
Description At Norstella, our mission is simple: to help our clients bring life‑saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best‑in‑class brands to help clients navigate the complexities at each step of the drug development life cycle—and get the right treatments to the right patients at the right time.
Citeline – accelerate the drug development cycle
Evaluate – bring the right drugs to market
MMIT – identify barrier to patient access
Panalgo – turn data into insight faster
The Dedham Group – think strategically for specialty therapeutics
By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting‑edge data solutions and expert advisory services alongside advanced technologies such as real‑world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world‑class solutions in the USA, UK, The Netherlands, Japan, China and India.
Job Description This people‑leader position is part of the Content Strategy team within Norstella Content Operations. The Director role is critical in the strategic direction of RWD / RWE transformational programs and projects to address key business priorities in collaboration with cross‑functional business units (technology, product, services etc.) focusing on:
Optimization – Champion operational efficiency
Utilization – Maximize data utility and unlock opportunities to leverage Norstella data across the business to drive value
Thought Partnership – Spearhead data strategy and client engagement
Responsibilities
Serve as an influential RWD / RWE Content SME and thought partner advising senior leadership across Norstella
Be an ambassador for the value of RWE data and engage with stakeholders, internal and external, to highlight opportunities for growth and enhancements which deliver additional customer value
Own cross‑functional stakeholder relationships and client engagements, driving collaboration with business owners in Product, Services, Technology and Data Science etc.
Own the articulation/positioning and scalable implementation of how our data resolves value for clients
Translate complex, data‑driven concepts into business‑digestible ROI aligning with enterprise‑wide priorities
Lead communications regarding content priorities
Ensure clear lines of communication with product teams developing RWE roadmap items, and ensure on‑time delivery of data
Report to executive leadership team on progress, risks and implications of strategic initiatives
Ownership of end‑to‑end enhancement of content datasets, leading capability expansion
Spearhead identification of whitespace, structural gaps and opportunities for new enhancements and impactful solutions, including AI‑driven ones
Work with Product teams to scope disease area priorities, definitions and requirements, thinking strategically and commercially
Improve processes and tools to effectively execute projects
Extract, interpret and generate actionable insights / strategic recommendations
Architect feasible, innovative, and scalable enhancements and solutions, including AI‑driven ones
Work with data engineering and technology teams to productionize processes at scale
Establish efficient and representative testing strategies at incubator stage as part of Content validation
Own and improve processes and tools used to complete tasks
Strategic alignment of the following RWD / RWE Transformation streams within Content Ops:
Data strategy (e.g., content optimization, data governance, reconciliation of data across disparate datasets, AI enablement)
Operational (e.g., institutionalization of technological change, setting best practices for Content Ops, aligning operational excellence with commercial needs of Norstella)
Organizational (e.g., defining target operating model & upstream institutional structure, aligning talent utilization with commercial needs of Norstella)
Work with Team Lead to set direction for teams
Implement performance management structures committed to delivering excellence, ensuring clear development and delivery goals for reports and being accountable for their delivery of those goals
Deliver through the team, ensuring all team members are aligned on business priorities and strategy, and are delivering with a regular cadence
Foster leadership development
Mentor and support junior team members
Qualifications
Bachelor's or Master's degree preferentially in Life Sciences, Pharmacy, Medical Sciences, or equivalent field
10+ years’ experience preferably in a biopharma intelligence, business research, life sciences consulting domain, 4+ years in leadership roles
5+ years’ professional experience working hands on with RWD e.g., open/closed claims, lab, EMR/EHR, healthcare coding systems, and drug/medication data
Deep understanding of how life science data is published, captured and processed to translate real‑world events into structured content
Strong understanding of drug development lifecycle and processes
Highly proficient in building and executing business cases for strategic initiatives
Excellent stakeholder management, managerial and interpersonal skills
Excellent proficiency in Microsoft Office, including Sharepoint, Excel and PowerPoint, Monday.com, LucidChart, Jira, Confluence
Impeccable or native English verbal and written communication
In depth exposure to Real-World Evidence (RWE) datasets, particularly from the US
Experience in extracting relevant insights from RWE datasets, including via ICD10 codes, NDC IDs, etc.
Detailed knowledge of statistical validation techniques to ensure quality of outputs
Advanced SQL skills
Experience supporting content or product teams in life sciences or healthcare domains
Previous experience working in global teams
Knowledge of Amazon Redshift (preferred)
Knowledge of Amazon Snowflake (preferred)
Our Guiding Principles For Success At Norstella
Bold, Passionate, and Mission‑First
Integrity, Truth, and Reality
Kindness, Empathy, and Grace
Resilience, Mettle, and Perseverance
Humility, Gratitude, and Learning
Benefits: US
Medical and Prescription Drug Benefits
Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
Dental & Vision Benefits
Basic Life and AD&D Benefits
401k Retirement Plan with Company Match
Company Paid Short & Long‑Term Disability
Paid Parental Leave
Paid Time Off & Company Holidays
Benefits: UK
25 days annual leave, 4 days for volunteering and a personal day
5% pension match
Group Life Assurance (100% employer funded)
Group Income Protection (100% employer funded)
Other voluntary benefits such as: Dental, Cash Plan, PMI Excess Cover, Health Screening & Critical Illness
Equal Employment Opportunity Statement Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy‑related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
Sometimes the best opportunities are hidden by self‑doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here – you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.
All legitimate roles with Norstella will be posted on Norstella’s job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third‑party and candidates should proceed with extreme caution if a third‑party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre‑hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address: ApplicationHelp@norstella.com.
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  • London, England, United Kingdom

Sprachkenntnisse

  • English
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