Business Development Representative- DocketManager

Company Overview:

DocketManager is cloud based and has been built from the ground-up by printers for printers. Manage your entire company from one system and start leveraging flexible and comprehensive tools needed to maximize efficiency, and stay comprehensive in today's fast-pace marketplace.

• Location: Remote (Canada)
• Compensation: CAD 50,000–60,000 annual salary Commission (Subject to candidate's experience/location/expertise)
• Benefits: Provided through Banyan Software's benefits program
• Reporting To: General Manager
• Work Environment: Collaborative, customer-facing role working closely with cross-functional teams.

Title: Business Development Representative- Outbound

Position Overview

The Outbound Business Development Representative (BDR) plays a key role in driving new business growth by identifying, engaging, and qualifying potential customers through proactive outreach. This position is responsible for creating a strong pipeline of qualified opportunities for the Sales team by executing targeted outbound campaigns, building relationships with decision-makers, and articulating the value of our solutions.
This role is ideal for a high-energy, goal-oriented professional who thrives on prospecting, relationship-building, and turning curiosity into opportunity.

Key Responsibilities

• Identify, research, and engage potential leads through cold calls, email campaigns, LinkedIn outreach, and other prospecting tools.
• Conduct discovery conversations to understand the prospect's business, pain points, and potential fit for the company's solution.
• Qualify leads against established criteria and schedule high-quality meetings or demos for Account Executives.
• Maintain a consistent and structured cadence of outreach across assigned territories or verticals.
• Collaborate with marketing to refine messaging, campaign strategy, and lead follow-up processes.
• Track all activities and communications in the CRM (e.g.,Salesforce) with a focus on accuracy and data integrity.
• Meet and exceed monthly and quarterly targets for outbound outreach, qualified meetings, and pipeline generation.
• Stay current with product updates, industry trends, and competitor activity to effectively position the solution.
• Represent the company professionally at trade shows, virtual events, and industry functions as required.

Required Skills & Experience

• 1–3 years of experience in outbound sales, lead generation, or business development (preferably in SaaS or technology sales).
• Strong communication skills (verbal, written, and listening).
• Confidence and resilience in cold calling and handling objections.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Familiarity with CRM and prospecting tools such as HubSpot, Salesforce, LinkedIn Sales Navigator, ZoomInfo, or
• Highly motivated self-starter with a hunter mentality and results-driven mindset.
• Bachelor's degree in Business, Marketing, or a related field preferred (or equivalent experience).

Performance Metrics

• Number of qualified meetings scheduled
• Pipeline value generated
• Conversion rate from prospect to opportunity
• Outreach activity levels (calls, emails, social touches)
• CRM data quality and reporting accuracy

Why Join DocketManager

• Be part of a growing, innovative team that's transforming the print and technology landscape.
• Competitive salary commission and performance-based incentives.
• Professional development and career advancement opportunities.
• Collaborative culture that values teamwork, accountability, and customer success.