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Azure Systems Administrator
- Milan, Tennessee, United States
- Milan, Tennessee, United States
Über
Employment Type: Full Time
Location: Milan 4905
Reporting To: Miguel Aleman
Compensation: $75,000 - $110,000 / year
Description The Azure Systems Administrator (VDI / End User Compute) is responsible for supporting, maintaining, and optimizing the organization’s virtual desktop infrastructure (VDI) across both on‑premises Ominissa Horizon and Azure Virtual Desktop (AVD) environments. This role focuses on ensuring reliable, secure, and high‑performing desktop delivery platforms while supporting the transition from legacy VDI infrastructure to modern, cloud‑based solutions. The position operates as a Tier 2/3 technical resource, responsible for troubleshooting, performance tuning, and contributing to continuous improvement and automation initiatives across VDI platforms.
Job Responsibilities Essential Functions:
Own the design, architecture, and lifecycle strategy of the Azure Virtual Desktop (AVD) platform
Define and maintain VDI platform standards, configurations, and governance controls
Lead capacity planning, scaling strategy, and long‑term platform optimization
Monitor system health, performance, and availability
Perform maintenance including patching, updates, and image management
Manage golden images, host pools, and desktop pools
Troubleshoot session performance, connectivity, login and profile issues
Act as Azure escalation point for Desktop Support and our Call Center IT team
Exercise independent judgment in resolving complex system challenges impacting business operations
Secondary Functions:
Assist the Cloud Systems team with other workload requirements
Support failover and DR processes
Analyze usage trends and resource consumption
Optimize for performance and cost efficiency
Support implementation of security controls
Assist in hardening VDI images
Identify automation opportunities
Contribute to scripting and documentation
Other duties as assigned by the VP of IT Operations and Information Security Manager
Full time. Expected hours of work: Mon–Friday (Friday Work from home). Travel: 5%.
Job Qualifications Education/Certifications:
Associates degree in Computer Science or equivalent experience
Microsoft Certified: Azure Virtual Desktop Specialty (AZ‑140)
Microsoft Azure Administrator (AZ‑104)
Experience:
2+ years VDI/Azure experience
Experience with Ominissa Horizon and Azure Virtual Desktop
Knowledge of Azure Cloud and Windows Desktop environments
Microsoft ENTRA experience
Microsoft Intune experience
Skills and Qualifications:
Azure Virtual Desktop (AVD) administration
Ominissa/VMware Horizon administration and troubleshooting
Windows 10/11 desktop support in VDI environments
Active Directory / Microsoft Entra ID management
VDI architecture fundamentals (pools, images, session hosts)
Basic networking (DNS, VPN, latency troubleshooting)
System monitoring and performance analysis
Patch management and image lifecycle management
Ability to operate as Tier 2/3 escalation for complex incidents involving VDI and Azure
Strong problem‑solving and root cause analysis skills
Experience supporting large‑scale or call center VDI deployments
Key Characteristics:
Strong troubleshooting skills
Focus on performance and reliability
Automation mindset
Collaborative team player
Strategic Value:
Supports transition to Azure Virtual Desktop
Improves scalability and cost efficiency
Enhances end‑user experience
Physical Requirements: N/A Benefits
Medical, Dental, Vision, and Life Insurance
Flexible Spending Accounts (Medical and Dependent Care)
401(k) Plan with Company Match
Generous Paid Time Off
10.5 Paid Holidays
Career Development Opportunities
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Sprachkenntnisse
- English
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