Azure Systems Administrator
Group O
- Milan, Tennessee, United States
- Milan, Tennessee, United States
Über
Location: Milan 4905
Department: IT Development/Support
Workplace Type: Onsite
Reporting To: Miguel Aleman
Compensation: $75,000 - $110,000 / year
Azure Systems Administrator The Azure Systems Administrator (VDI / End User Compute) is responsible for supporting, maintaining, and optimizing the organization’s virtual desktop infrastructure (VDI) across both on‑premises Ominissa Horizon and Azure Virtual Desktop (AVD) environments. This role focuses on ensuring reliable, secure, and high‑performing desktop delivery platforms while supporting the transition from legacy VDI infrastructure to modern, cloud‑based solutions. The position operates as a Tier 2/3 technical resource, responsible for troubleshooting, performance tuning, and contributing to continuous improvement and automation initiatives across VDI platforms.
Responsibilities
Own the design, architecture, and lifecycle strategy of the Azure Virtual Desktop (AVD) platform
Define and maintain VDI platform standards, configurations, and governance controls
Lead capacity planning, scaling strategy, and long‑term platform optimization
Monitor system health, performance, and availability
Perform maintenance including patching, updates, and image management
Manage golden images, host pools, and desktop pools
Troubleshoot session performance, connectivity, login and profile issues
Act as Azure escalation point for Desktop Support and our Call Center IT team
Exercise independent judgment in resolving complex system challenges impacting business operations
Assist the Cloud Systems team with other workload requirements
Support failover and DR processes
Analyze usage trends and resource consumption
Optimize for performance and cost efficiency
Support implementation of security controls
Assist in hardening VDI images
Identify automation opportunities
Contribute to scripting and documentation
Other duties as assigned by the VP of IT Operations and Information Security Manager
Full time. Expected hours of work: Mon‑Friday (Friday Work from home). Travel: 5%.
Qualifications
Associates degree in Computer Science or equivalent experience
Microsoft Certified: Azure Virtual Desktop Specialty (AZ-140)
Microsoft Azure Administrator (AZ-104)
2+ years VDI/Azure experience
Experience with Ominissa Horizon and Azure Virtual Desktop
Knowledge of Azure Cloud and Windows Desktop environments
Microsoft ENTRA experience
Microsoft Intune experience
Azure Virtual Desktop (AVD) administration
Ominissa/VMware Horizon administration and troubleshooting
Windows 10/11 desktop support in VDI environments
Active Directory / Microsoft Entra ID management
VDI architecture fundamentals (pools, images, session hosts)
Basic networking (DNS, VPN, latency troubleshooting)
System monitoring and performance analysis
Patch management and image lifecycle management
Ability to operate as Tier 2/3 escalation for complex incidents involving VDI and Azure
Strong problem‑solving and root cause analysis skills
Experience supporting large‑scale or call center VDI deployments
Strong troubleshooting skills
Focus on performance and reliability
Automation mindset
Collaborative team player
Supports transition to Azure Virtual Desktop
Improves scalability and cost efficiency
Enhances end‑user experience
Physical Requirements: N/A
Benefits
Medical, Dental, Vision, and Life Insurance
Flexible Spending Accounts (Medical and Dependent Care)
401(k) Plan with Company Match
Generous Paid Time Off
10.5 Paid Holidays
Career Development Opportunities
Group O is committed to providing equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, and sexual orientation. If you require accommodations to participate in the job application process, please contact recruiting@groupo.com; we will work with you to meet your needs. Information provided by applicants will be treated with the utmost confidentiality. We respect your privacy and will handle your application data in accordance with our privacy policy.
Equal employment opportunity, including veterans and individuals with disabilities.
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Sprachkenntnisse
- English
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