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Systems Administrator (Microsoft 365 & Azure)
The State University of New York
- Albany, New York, United States
- Albany, New York, United States
Über
Category: Professional Positions
Job Type: Full-time
Posted On: Thu Jan 29 2026
Job Description Provides technical support and administration for server infrastructure, cloud services, and enterprise applications within SUNY System Administration. Assists with Level2 and3 technical support while developing expertise in server administration, Office365/Azure environments, and enterprise systems. Contributes to infrastructure projects and maintains system documentation.
Server Administration Duties and Responsibilities
Assists with Linux and Windows Server operating system administration
Supports applications for System Administration and SUNY campuses
Performs standard support operations including:
Server patching
LAN account creation
File share management
Develops familiarity with various server operating systems:
Windows
Linux
AWS cloud hosting
Azure cloud hosting
Azure/Office365 Administration
Provides support for Office365 and local hosted Exchange servers
Manages and supports core Office365 services:
Email systems
Teams
OneDrive
SharePoint
File Sharing
Microsoft Defender
Assists with Azure platform administration
Develops proficiency in O365 platform support
Aids with security configuration for Azure and O365 resources
Technology Solutions Support
Delivers 2nd and 3rd level technical support for:
System Administration offices
SUNY Campuses
Department-specific services
Familiarizes with SSII process and troubleshooting procedures
Maintains documentation in TDX knowledgebase for:
End user reference
OIT staff procedures
Logs all incidents and requests in TDX System
Technology Solutions Projects
Participates in departmental projects including:
New product deployments
Computer rollouts
Server deployments/migrations
Service migrations (e.g., ITEC Zen environment transition)
Assists with implementation of new technologies
Job Requirements Minimum Qualifications
Associate's degree in Information Technology or related field
Additional relevant experience may substitute for degree
0-2 years of technical support experience
Basic troubleshooting abilities
Strong customer service orientationProficiency with Microsoft Office Suite
Basic understanding of computer hardware and software
Ability to follow established procedures
Good communication skills
Basic documentation abilities
Preferred Qualifications
Bachelor's degree in related field
Experience with help desk ticketing systems (TDX)
Basic knowledge of audio/visual equipment
Experience in educational environment
Familiarity with:
Windows operating systems
Basic networking concepts
Standard office equipment
Microsoft Azure
Amazon Web Services
Additional Information
Must be currently authorized to work in the United States on a full-time basis. VISA sponsorship is NOT available for this position.
Salary is dependent on a variety of factors, including but not limited to, experience, education, training, and certifications. The range for this position is $50,000–$56,000 annually.
State Title: Programmer Analyst (SL-2) and is part of the United University Professions Union.
Excellent Benefit Package which includes: NYS health insurance, free dental and vision coverage, competitive retirement options, tuition assistance, parental leave at full pay, and generous vacation, sick, and holiday time. Generous amount of time off: 13 days of paid holidays per year; 15 days of vacation and 15 days of sick time accrued for the first year of employment. Then increases thereafter. Please see our UUP benefits summary for additional information.
This position will be based in Albany, NY.
SUNY System Administration Benefits
Retirement: The choice between a fully funded pension plan and a self-driven defined contribution plan, along with two supplemental plans to increase your ability to save for retirement.
Health Insurance: Several health insurance options at an affordable cost that provide full coverage without mandatory deductibles.
Time Off: Paid time off with separate vacation and sick leave accruals up to 21 days a year for each category.
Additional paid leave policy options for childbirth, adoption, elder care, and other family care situations.
Flexible Working Arrangements: Flexible working arrangements, including hybrid schedules, are available depending on position.
Explore our full benefits offerings here: www.suny.edu/benefits
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Sprachkenntnisse
- English
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