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In Room Dining Host
- Montana, Valais, Switzerland
- Montana, Valais, Switzerland
Über
As In Room Dining Host, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.
Duties and Responsibilities
Vision and Values
As In Room Dining Host, I fully comprehend the vision of Six Senses Crans-Montana, to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests.
Wellness
I will fully embrace and safeguard the wellness philosophy, concepts, programs and brand initiatives. This includes playing an active role and participating regularly in our Mission Wellness activities.
Sustainability
Sustainability is at the core of everything we do at Six Senses. I will ensure to follow all directives on environmental protection and preservation, re-usage and minimum wastage, purchasing and packaging. I will maintain a harmonious and sensitive approach to our environment and cultural surroundings.
Out of the Ordinary
I will deliver Out of the Ordinary experiences that harmonizes with our brand values and combine quirky element of surprise to take any regular moment and craft it into a beautiful memory.
Operational Ownership
In this role, I will behave in a professional manner and set an example to all. I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team.
As In Room Dining Host, I will assume full responsibility for the efficient operation in the following:
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Ensure that all guests are greeted courteously and attentively.
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Answer outlet telephone courteously and efficiently as specified in departments standards.
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Take order from any food & beverage outlet menus.
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Work with an empathetic attitude.
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Ensure the prompt and efficient service required by standards.
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Ensure all mis-en-place for service is correctly prepared prior to delivering.
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Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.
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Have good knowledge of all F&B outlets opening hours.
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Recommend and promote items as directed by supervisor.
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Knowledge on menu prices and suggesting upselling when necessary.
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Ensure all equipment of the department is kept clean and in good working condition.
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Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
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Strictly adhere to LQA standards and guest comments.
Remarks
Specific days and timing are based on the business needs, seasonality and local labor laws.
European or Swiss passport
To execute the position of In Room Dining Host, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
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High school diploma or equivalent and at least 1-3 years restaurant experience in a full-service outlet or similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
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Fluent in English; I understand that additional languages are preferred.
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Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
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Fluent in English and French
- EU passport or valid Swiss work authorization required
Sprachkenntnisse
- English
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