Home Care Scheduling Coordinator

Access To Home Care Services, Inc. Auburn, NY

Pay: $20.00 to $23.00 per hour

Schedule: Monday through Thursday, 7:30 AM to 5:00 PM

Access To Home Care Services is a family owned and operated home care agency dedicated to helping individuals remain safely and independently in their homes. Since 2011, we have grown from a small local agency into one of Central New York's leading home care providers.

Our commitment to both our clients and employees has earned us recognition as the region's Best Home Care Agency for nine consecutive years and Best Place to Work for four consecutive years.

We are seeking a highly organized, detail oriented Home Care Scheduling Coordinator to join our team. This position plays a critical role in ensuring our clients receive the care they need while supporting the caregivers who make our mission possible.

If you thrive in a fast paced environment, enjoy solving problems, and take pride in helping others, we would love to hear from you.

Four day work week with every Friday, Saturday, and Sunday off

Competitive pay of $20.00 to $23.00 per hour

Named Best Place to Work in the Region for four consecutive years

Join the region's Best Home Care Agency for nine consecutive years

Family owned and locally operated organization

Daily Pay available

Paid Time Off and Sick Time

401(k)

Voluntary benefits including accident, disability, and life insurance

Birthday PTO

Supportive team environment with opportunities for growth and advancement

The Scheduling Coordinator is responsible for coordinating caregiver schedules, ensuring client service needs are met, filling open shifts, and maintaining accurate staffing records. This role serves as a key communication link between clients, caregivers, families, and agency leadership.

Create and maintain client schedules to ensure all authorized services are provided

Coordinate caregiver assignments based on client needs and care plans

Fill open shifts and respond to staffing changes throughout the day

Communicate with caregivers, clients, and families regarding scheduling needs

Verify visits to support accurate payroll and billing

Maintain accurate attendance, scheduling, and staffing records

Ensure compliance with labor laws and agency policies

Document service interruptions and staffing concerns

Assist with agency investigations and special projects as needed

Participate in an on call rotation consisting of one weekday per week and two weekends per month

High School Diploma or equivalent required

Previous scheduling, customer service, healthcare, or office experience preferred

Strong organizational and time management skills

Excellent communication and problem solving abilities

Ability to multitask and prioritize in a fast paced environment

Strong computer skills and attention to detail

Dependable, professional, and able to work independently

At Access To Home Care Services, we believe quality care begins with quality employees. Our mission is to provide person centered, participant driven services that allow individuals to remain safely and independently in their homes and communities.

When you join our team, you become part of an organization that values teamwork, integrity, compassion, and excellence. Every day, our staff make a meaningful difference in the lives of the individuals and families we serve.

Apply today and become part of a team that delivers Quality Care Beyond Compare.