Zurück zur Stellenangebote
XX
Support AnalystStratfield ConsultingSaint Paul, Illinois, United States

Dieses Stellenangebot ist nicht mehr verfügbar

XX

Support Analyst

Stratfield Consulting
  • US
    Saint Paul, Illinois, United States
  • US
    Saint Paul, Illinois, United States

Über

Stratfield is seeking a Technical Support Analyst to provide hands‑on troubleshooting and diagnostic support for new and existing locations. In this role, you will follow up with sites to identify issues, help determine root causes, and work with internal teams to ensure timely resolution. The ideal candidate has strong technical debugging skills and experience using tools such as Datadog to monitor and diagnose system performance.
Remote contract position for 6 months (with possibility of extension). Sponsorship is not available. Candidates must be U.S. based.
Responsibilities
Follow up with locations to identify and diagnose technical issues
Use monitoring and logging tools such as Datadog to troubleshoot and determine root cause
Resolve or escalation issues efficiently while maintaining detailed documentation of findings and actions
Collaborate with cross‑functional teams to ensure timely issue resolution
Identify recurring problems and contribute to process and system improvements
Required Skills
Strong technical troubleshooting and problem‑solving abilities
Experience using Datadog or similar observability tools
Familiarity with Kubernetes environments
Ability to debug issues, analyze logs, and identify root causes
Excellent communication and documentation skills
Preferred
Experience supporting multi‑site or distributed technology environments
About Stratfield We started Stratfield Consulting with the belief that companies are looking for a more reliable consulting firm to deliver an expanding list of projects. We believe that Better People combined with Better Tools will lead to Better Projects. Our objective is to be the most trusted consulting firm for our clients. We are very careful about the people that we invite into the firm.
Benefits
401(k)
Medical insurance
Vision insurance
#J-18808-Ljbffr
  • Saint Paul, Illinois, United States

Sprachkenntnisse

  • English
Hinweis für Nutzer

Dieses Stellenangebot wurde von einem unserer Partner veröffentlicht. Sie können das Originalangebot einsehen hier.