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Mobile Service Advisor/CoordinatorJannell Motors Inc • Hanover, Pennsylvania, United States
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Mobile Service Advisor/Coordinator

Jannell Motors Inc
  • US
    Hanover, Pennsylvania, United States
  • US
    Hanover, Pennsylvania, United States
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À propos

Job Description

Job Description

Description of the role:

Jannell Ford of Hanover is seeking a Mobile Service Advisor/Coordinator to join our team in Hanover, MA. The ideal candidate will be responsible for coordinating and managing service appointments, communicating with customers, and ensuring customer satisfaction.

Responsibilities:

  • Coordinate service appointments and manage scheduling
  • Communicate with Mobile technicians regarding dispatch of daily repair orders 
  • Communicate with customers regarding service needs, up selling of service and updates on work being performed
  • Ensure customer satisfaction through quality service
  • Manage service records and documentation
  • Follow up after service is performed to collect
  • Hanover, Pennsylvania, United States

Compétences linguistiques

  • English
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